SUMMARYOPERATIONS MANAGER | ADMINISTRATIVE DIRECTORI have over 20 years of success driving operational excellence in both regulated and unregulated markets.My background includes operations manager and leadership roles at Bear Stearns where I traded institutional equities and served as co-head of trading floor operations. In this very fast-paced role, I quickly learned that having consistent, efficient processes and well-trained staff was the key to success.Following an entrepreneurial stint successfully riding the real estate boom, I launched a franchise where I could put to use my sales, marketing, operations and relationship management skills.Now that I have grown the business to a steady state, I am looking for the next career challenge where my operations manager and leadership skills would be of benefit.I am particularly strong in quickly assessing operations, markets and competitors and introducing best practices across all core functions. These are complemented by performance measurement systems that support continuous improvement.Great people skills, I am known for my sense of humor and keen understanding of what it takes to make a business successful.My Core Competencies Include:* Operations Management* Business Administration* Program & Project Management* Financial Management* Sales & Marketing* Team Building & Leading* Staff Training & Development* Policy & Procedure Development* Communications & Messaging* Presentations & Public Speaking* Recording & Reporting* Quality Management* Planning & Scheduling* Research & Analysis* Operational Streamlining* Process Improvement* Negotiations* Vendor Relations* Contract Administration* Customer Service* Relationship Management* Regulatory Compliance* Conflict Resolution* Follow-Up & Problem-Solving* Revenue Growth