John Gregg Email & Phone Number

Neuhausen, Schaffhausen, Ch

As part of $1B division, responsible for Sensormatic Latin America including $100M+ solution sales. Own P&L for supporting core and strategic product line including Loss Prevention, Liability, RFID/Inventory, and Customer Journey technologies (HW/SW/CLOUD//PS/and Transactional services). Partnered with engineering and solution management teams to build “lighthouse” account success for our cloud Inventory Solutions product line. For strategic retail customers, co-a-created and executed Sensormatic Global RFID Service Bureau and Concierge Service offering. Designed strategic pillars initiatives for key cross regional support teams creating growth strategies in support of LATAM country business plans and indirect channel. 2021 - Exceeded plan during peak pandemic period with 15% growth Y/Y growth, 2022 - Exceeded plan for second year with 25%+ Y/Y Growth.

Returning from a 5-year international assignment I was selected to create and execute customer success program governance global strategic accounts. As an executive member of the operatoins organization this role included designing a program for overall executive program governance and management of all cross-functional contributors to the success of the customers I served (including driving sales strategy, engineering, order, delivery, installation, and post-installation and service management responsibilities). Position was responsible for teaming with account management for all aspects of NCR’s business with the intent to nurture long-term strategic relationship with these customers. Revenue delivery responsibility of $300+ M/Year.

Recently returned from a 5 year EXPAT assignment assigned to large strategic customers as account COO where I own end to end Customer relationships for over $500M revenue success responsibilities including Sales, Operations, engineering, delivery, and overall customer success. Prior to this new assignment, i was promoted to CEO of Joint Venture based on prior success in cultivating high yield client relationships to lead NCR’s Brazil businesses to even greater levels of performance, while driving business throughout Latin America. Reporting to Board, oversee multinational team of up to 300 employees in support of a $300M+ target. Spearhead planning and delivery of electronic self-service solutions to the Brazilian and Latin American markets. Establish and lead annual strategic plans, and devise market expansion tactics, oversee sales, product management, engineering, supply chain, field, professional services and finance while continually identifying and capitalizing on improvement opportunities. Assignment completed June 2016.ENTERPRISE IMPACT:- Built strategic customer success program executing governance over all aspects of solution, field and professional service delivery to key enterprise customers. Creation of program that measures success through relationship objectives, metrics, validated communications, and joint relationship scorecards.- Consistently exceed operational goals and sales objectives, growing Brazil revenues from $30M in 2011 to $130M in 2014.- Ramped overall Latin America product/service sales from $160M in 2011 to $190M in 2014.-Forged multi-year $500M strategic alliance between NCR and Bradesco's Scopus Technologies.-Developed and executed public sector market penetration strategy, driving R&D and product localization/certification with the Minister of Science and Technology.- Successfully supported the Manaus Free Trade Zone incentive program by instituting an annual R&D planning cycle utilizing government incentives

Atlanta, Georgia, Us

Returning from 5-year international assignment, assumed role as GM for NCR’s largest strategic accounts in North America. This role includes complete account ownership including established executive governance, sales oversight, engineering, order, delivery, installation, and post-installation management responsibility. Positions responsible for all aspects of NCR’s business with these customers. Role manages over 50 direct and indirect resources supporting responsible for nurturing long term strategic relationship with these customers. Revenue responsibility of over $100-200 M/Year.

Brought in to this start up to build and lead the go-to-market direct and indirect sales teams for US and Latin America. Spurred growth of wireless modem embedded platform devices and integrated product solutions for Machine-to-Machine market segment.ENTERPRISE IMPACT:- Established a high performing sales and support team that generated a $20M+ revenue run rate that contributed to the successful growth and ultimate sale of company in 2010.- Key driver in building the go-to-market and indirect sales team in support of Enfora solutions.- Spurred growth of wireless embedded platform devices and integrated product solutions for Machine-to-Machine market segment to anticipated point of company sale.

Recruited to lead sales organization of 40 in pursuit of $100M revenue target for mobile computers, wireless infrastructure, and mobility services software. Implemented the Channel Partner Program throughout Latin America. Created top-performing Sales and Services organization. Improved booking quality, linearity, and forecast accuracy. Initiated recruitment, enablement, development, distribution and demand generation activities.ENTERPRISE IMPACT:- Consistently exceeded stretch objectives and achieved year-over-year growth of between 18% and 33%.- Doubled LATAM Enterprise revenue from $50M to $100M+ in just three years.- Turned around sales team from last place in worldwide sales/bookings to first place.- Increased sales productivity from $3M to $6M per salesperson.- Built indirect channel of 500 Tier 3, 100 Tier 2, and 20 Tier 1 partners.- Won Area Sales Leader of the Year Award in 2005, 2006, and 2007, and President’s Club in 2005 and 2006.

Brought in to improve premier sales, new product development, marketing, and financial business planning for the $1B/year service provider. Generated high-impact marketing and sales plans for five unique product lines through all development stages. Drove sales growth of voice, calling card, enterprise data, Internet, and online services. Created cost models, developed value propositions, selected vendors, and delivered sales forecasts. Analyzed markets and trends. Produced integrated marketing campaigns across press outlets, telesales, radio, TV, and direct mail. Steered $10M in annual technology capital investment decisions, using project valuation analysis based on the Discounted Free Cash Flow (DFCF) process.ENTERPRISE IMPACT:- Achieved 103% of revenue target within first year, improving net income by 12% and managing expenses to 90% of $15M annual operating budget.- Retained 95% of market share, despite expected share losses to competitive carriers of greater than 10%, during market liberalization.- Boosted premier customer satisfaction scores; created Premier Quarterly newsletter and Executive Sponsorship Program.-Boosted employee satisfaction scores 5%.- Quadrupled telesales channel from $4M to $16M within the first year of instituting channel development strategy.- Pioneered product strategy that introduced suite of VoIP products to residential, card, and corporate customers; delivered first product to market in just 120 days.

Espoo, Southern Finland, Fi

· Reported to President Lucent Brazil with full responsibility of operations team of 1000+ direct and subcontracted employees including Services Sales, Program Management, Installation, Engineering, Services Bids & Proposals, Financial Planning, Technical Support, and Call Center Management· Successfully managed delivery of all Lucent products and services for annual sales revenue of over $1B USD of products and services sold and deployed in Brazil (Wire line: 5ESS Switch, Optical, Data Backbone & Access, Wireless: CDMA Cell Sites, Microwave, and MTSOs· Owned and exceeded sales and implementation objectives of annual $150M USD services revenue (first year exceeded objectives by 6%). Managed corresponding annual operations expense of $100M USD.

Achieved early career success in roles as Executive Vice President, Operations and Worldwide Services Organization for Lucent Technologies (Brazil), as Associate Vice President of Program Management for Lucent Technologies (US), and as Associate Vice President of Program Management, AT&T/Lucent Technologies (Mexico), Engineer & Member of Technical Staff.

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