Gregg Knutson Email and Phone Number
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A proven technology leader with over twenty-five years of hands-on technical experience that also includes extensive experience with the management of application support teams, enterprise security systems and IT infrastructure systems and departments. An IT professional adept at facilitating collaboration between business units to design and implement technology solutions that solve business inefficiencies and increase employee productivity. A business leader who recognizes the necessity of creating technology solutions that are cost-effective, innovative, responsive, redundant, secure and that create a competitive edge.VALUE OFFERED• Technology Leader – Builder of efficient, lean, and responsive IT departments and teams for companies with 24x7 operations that build, maintain and monitor applications and communication systems that must operate at maximum efficiency and have minimal downtime. Also understands the importance of capacity planning, preventative maintenance, recovery plans and procedures and system monitoring to prevent and avoid any unplanned system down time.• Business Knowledge – Experience managing the operational side of business involving finance, customer service and human resources. Adept at analyzing a company’s business processes and proposing technology-based solutions that reduce process inefficiencies and achieve fiscal savings. • Leadership – Problem solver with the experience and expertise to lead and manage diverse groups in working together on departmental projects and enterprise system implementations. Respected by all levels of organization for being fair and ethical in daily business interactions.• Project Manager – Direct and collaborate with the business teams assigned to create, implement, test and maintain a company disaster recovery plan (DRP) and other security and technology initiatives. Also lead for many successful enterprise application development projects and professional services engagements.
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Senior Vice President, Innovation And TechnologyTricon Residential Jul 2016 - PresentToronto, Ontario, CaMember of the executive management team and responsible for the management of all aspects of the IT Department including network infrastructure, application development, business systems management, end user support, third party vendor management, contract negotiations, budget forecasting, team mentoring and technology innovation.▪ Responsible for the creation of the company’s strategic technology road map that incorporated the business goals and strategic initiatives of the company. Facilitated the plan creation through collaborative sessions with senior executives and key department leaders.▪ Establish policies and procedures for a rapidly growing IT Department to ensure implementation of proper change control processes, proper documentation of IT processes and tasks, and establishment of company wide SLAs. ▪ Facilitate technology innovation by seeking to understand the needs and goals of the business units and collaborating with the business unit leaders to eliminate manual procedures and implement technology solutions to optimize business processes.▪ Responsible for the development of an enterprise system security strategy to ensure all company technology platforms, business systems and applications and data sources are secure and continually monitored. -
Sr. Director, Professional ServicesMarginpoint Sep 2012 - Jun 2016Laguna Hills, Ca, UsManage and participate in the successful completion of all professional service engagements with customers starting from the initial kickoff meeting to the user acceptance testing sign off. Responsible for directing both internal and customer resources to collaborate and successfully implement the objectives defined in the SOW.▪ Project lead and key technology contributor for professional service engagements that integrate replenishment order processing between in-house systems and the backend systems of large distributors. Key team member responsible for the roll out of nationwide cloud based application and mobile application solutions.▪ Architect of alternative technology solutions that are needed because of software solution deficiencies. Developer of Excel based applications and SQL scripts that provide additional functionally and advanced reporting for customers who require enhancements and additional system functionally delivered in a cost effective and timely manner.▪ Liaison with in-house Engineering team. Responsible for collaborating with the in-house Engineering team to resolve system functionality and performance issues. Create technical requirements and enhancement specifications gathered from customers to address deficiencies in application features and functionality. ▪ Director of the professional services team that implemented hardware and SaaS solutions for customers in North America. Responsible for overseeing and executing the migration of our 300+ customer accounts from our legacy SaaS applications to our cloud based SaaS solution. -
Sr. Director, Information TechnologyMarginpoint Apr 2008 - Sep 2012Laguna Hills, Ca, UsOversee all aspects of IT infrastructure and application support for all SaaS and cloud based applications. Responsible for managing implementation projects and working with project teams to integrate customer and in-house systems for the exchange of pertinent system data.▪ Manage and ensure 24x7 availability of three different SaaS software solutions and cloud based solutions to meet customer SLAs. Responsible for proactive system monitoring of in-house and data center hosted applications to ensure software applications run efficiently with minimal downtime.▪ Manage staff of technical support engineers that support 400+ customers and three different product offerings. Responsible for managing and training the technical support staff and developing an atmosphere of collaboration and team work. Also responsible for creating and maintaining an online system knowledge base that reduced customer support calls. ▪ Successful management of projects to virtualize legacy SaaS application and in-house physical servers to VMware ESXi architecture. Reduced maintenance and overhead costs by 25% and increased application performance by 50%. -
Vice President Of Information TechnologyRand Technology, Inc. Aug 1997 - Apr 2008Owings Mills, Md, UsMember of the executive team. Provided leadership for technology solutions in an environment where lean systems and labor costs were a requirement. Determined technologies to use to meet internal and external business requirements. ▪ Established strategic policies and procedures for business operations as part of the executive management team. Planned, designed and implemented corporate technology strategies and goals within budget.▪ Managed IT department to ensure 24x7 availability of all systems for offices around the world. Minimal downtime was a necessity to ensure worldwide employees could perform their daily tasks.▪ Worked with all departments in identifying process inefficiencies and remedying the same through process automation. Design and creation of analytical reports for all departments to help managers make informed business decisions. -
Systems ManagerCity Of Orange Police Department Jun 1996 - Aug 1997Project manager for three department projects which included: research and installation of wireless patrol car data terminals, configuration and installation of standardized department reporting software and implementation of data archiving and retrieval software of police records. Also responsible for the network administration and of support 200+ laptops and PCs.
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Network ManagerGolden Gate Bridge, Highway And Transportation District Aug 1994 - Jun 1996UsManaged all aspects of the computer systems at the bus division. This included the administration of company servers with 150 defined users with connectivity to HP 3000. Developed software to import, manage and analyze fare collection data from proprietary fare collection system. Also developed curriculum and conducted formal user training courses for office productivity software -
Network AdministratorHood And Strong 1993 - 1994
Gregg Knutson Skills
Gregg Knutson Education Details
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Brigham Young UniversityComputer Science
Frequently Asked Questions about Gregg Knutson
What company does Gregg Knutson work for?
Gregg Knutson works for Tricon Residential
What is Gregg Knutson's role at the current company?
Gregg Knutson's current role is IT Executive / Innovation Evangelist and Community Volunteer.
What is Gregg Knutson's email address?
Gregg Knutson's email address is gr****@****ial.com
What is Gregg Knutson's direct phone number?
Gregg Knutson's direct phone number is +194976*****
What schools did Gregg Knutson attend?
Gregg Knutson attended Brigham Young University.
What skills is Gregg Knutson known for?
Gregg Knutson has skills like Enterprise Software, Management, Leadership, Cloud Computing, Saas, Project Management, Process Improvement, Strategy, Vendor Management, Integration, Cross Functional Team Leadership, Team Leadership.
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