Greg Glessner Email & Phone Number

Baltimore, Md, Us

Singapore, Singapore, Sg

Silver Spring, Md, Us

Sales and Account Management of Gateway Services software and hardware for hotel and restaurant clients.  Maintained thousands of existing customer accounts, while adding new customers (10+ per month) to our Gateway. Handled sales to single ownership accounts, as well as multi-unit national chains. Managed relationship with 60+ ORACLE Sales Reps, throughout the United States. Trained and managed new Sales Executives, and established their presence in their respective geographic territories. Handled all aspects of the sales cycle, from initial contact, to presentation, to negotiation and contract structure. Led the Nation as #1 Producer in HW Sales, Site Sales, Revenue, and Support Revenue in 2016, 2017, 2018, and 2019.

Stockholm, Sweden, Se

Regional Sales Manager – Mid-Atlantic RegionSales and Account Management in 5 state region for world’s leading manufacturer of electronic locking systems, and energy management controls for the hotel industry. Initiated new sales for new construction, and renovating hotel properties. Maintained and managed existing client base. Managed relationship with 22 large national accounts, to include Marriott, Hilton, Host, Choice, Sunburst, LaSalle and Crescent. Regularly negotiated with C level executives, on contracts in the multiple 100K range.

Columbia, Maryland, Us

Responsible for initiating, developing, and retaining high profile, multi-unit restaurant and hotel accounts in the Mid-Atlantic region including The Greene Turtle, Clyde’s Restaurant Group, Phillips Seafood, BF Saul Hotel Group, and PM Hospitality Management.  President’s Gold Award recipient fiscal 2008 – 116% of $1.2 Million quota. President’s Silver Award recipient fiscal 2007 – 204% of $1.1 Million quota. Developed strong relationships with all customers, and maintained a 100% customer retention rate over the past 3 years. Negotiated contracts for large scale roll-out programs of up to 30 locations. Led MidAtlantic division as salesperson of the month in April 2006, February 2007, December 2007, January 2008, March 2008, August 2008, January 2009National Account Manager Responsible for directing tactical activity, and on-going sales of major accounts throughoutNorth America. Accounts included HMS Host, Panera Bread, TGIFridays, Hard Rock Café, andStarwood Hotel Group. Hired, trained, and managed implementation staff of 20+ resources. Tracked billing, payment, and annual maintenance contracts, and maintained up to date accounts receivable. Collected past due A/R Maintained relationship with C-level executives with all active accounts. Facilitated presentations for new account sales, and new feature demonstrations for existing accounts.National Project Manager Managed implementation of point of sale computer systems throughout North America, at hotel and restaurant properties.  Traveled extensively on projects lasting 1 to 6 weeks in duration. Managed 20+ Implementation Representatives, and guided them through successful completion of their respective projects. Trained customer staff on point of sale functionality over multiple classes and days. Progressed from entry level, to team lead, in 3 months.