Director Of Pharmacy
Directed staff (supervisors, coordinators, pharmacists, and technicians), including performance management, scheduling and payroll. Provided financial oversight for department, managing $110M drug expense budget and maximizing revenue for payer mix and utilization. Oversaw all business operations for Pharmacy Department. Monitored quality assurance and performed short and long-range planning.● Led pharmacy migration to Allscripts EHR, including implementation and ongoing enhancements and development of chemotherapy order standards, templates, and regimen order sets ● Coordinated pharmacy role in implementation of bedside barcode administration system, resulting in 80% reduction in medication errors.● Involved in opening CTCA hospitals in Philadelphia, Atlanta and Phoenix, including facility planning, start-up procedures and staff training.● Coordinated and developed new clinical and drug information services, including pharmacokinetic dosing, renal dosing and development of evidence-based medication protocols, dedicated clinical resources for stem-cell transplant and a discharge counseling program.● Utilized Six Sigma / Lean tools, improving turn-around time by 50% and improving staffing for peak volumes.● Developed and improved pharmacy services including: *Implemented infusion center pharmacy satellite, improving efficiency and patient satisfaction. *Planned and implemented Chapter 797/800 compliant clean rooms and processes. *Created retail pharmacy for outpatient services, resulting in average of $4M in additional bottom line revenue annually while adding bedside prescription delivery service. *Implemented e-prescribing and dedicated pharmacy clinical services for stem-cell transplant unit and all inpatient units, improving physician satisfaction and patient safety. *Shifted department focus from distribution, charge-based model to value-based, net-revenue