Greggy Ramos Email & Phone Number

Central Luzon, Philippines

Mandaluyong, National Capital Region, Philippines

Responsible for supporting the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and/or any related infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and.

4/F Cabanas N4 Bldg., Mcarthur Highway, Longos, 3000 City Of Malolos, Bulacan

Responsible of providing technical support for networks, firewalls, routers, switches, and network security with Cisco Meraki and Azure. Manage, maintain, and update a support issue ticketing system to track all items for root cause analysis and resolution. Monitor all network infrastructure systems on a daily basis. Work closely with store end-users.

4th Floor N4 Bldg, The Cabanas, Longos, City Of Malolos, Bulacan

Responsible for the administration, implementation, and management of 8x8 applications. Support for all telecommunications includes performance, availability, capacity planning, backup, root cause determination, and problem resolution. Executed technical tasks, managing and configuring a UCaaS system, managing complex call routing, and resolving VoIP.

4/F Cabanas N4 Bldg., Mcarthur Highway, Longos, 3000 City Of Malolos, Bulacan

Manage and maintain a highly reliable server and storage architecture with Windows and Linux operating systems. Support for all data center operations, including performance, availability, backup, root cause determination, and problem resolution. Support and administration of Amazon Web Services (AWS). Administration and support for the Microsoft Office.

Provides on-site/on-call computer support and helpdesk services for the IT operations of all the clients. Acts as the first level of problem determination and resolution for both hardware and software. Install, set up, and configure Windows, Linux, and MAC operating systems on servers and workstations. Configuration of network equipment such as firewalls.

Office 40 Al Yasmeen Bldg, Abu Hail, Dubai

Administration, maintenance and troubleshoot, and support Windows 2003, 2008, and 2012 operating systems, support Hyper-V, Active Directory, and DNS. Installation and support for Data Loss Prevention to detect data breaches using EndPoint Protector Server and client. Administration and support for developers' code review using the Crucible web-based tool..

Servers, systems, and application administration maintain and manage all servers, accounts, applications, performance monitoring tools, and backups. Responsible for system integration. Support developers, BA, and other external clients during testing. Support and resolve escalated problems in production. Assigned to Project Management and System.

Day-to-day supervision of a team of systems and database administrators. Participate and lead a team in providing responses to requests from other system administrators, database administrators, and application developers. Participate in isolation and immediately resolve an issue as requested. Manage the installation and configuration of applications, as.

First-level problem identification and resolution for all Windows Operating System and Windows Applications, Point-of-Sale System, Electronic Fund Transfer, and WAN/LAN technical issues. Technical support to a wide-range of end-users in areas such as using front-end PoS systems and back-end PC application systems, e-mail, and word processing. Handles.

Bachelor'S Degree, Mathematics And Computer Science

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Computer Science