• Worked with the knowledge management team to evaluate and assist in establishing roles and responsibilities for supporting a knowledge management environment.• Planned and designed web elements, digital designs, illustrations, charts, graphs, diagrams and text to communicate information about mission related activities through the use of Adobe Creative Cloud (Photoshop, Illustrator, and InDesign) and Microsoft Office (Word, PowerPoint, Excel and SharePoint Designer).• Created new SharePoint sites, workspaces, lists, forms, and libraries and routinely wrote/edited HTML, CSS and JavaScript to create/modify various elements.• Managed the permissions for the Defensive Cyber Operations division and the DISA Command Center’s SharePoint portals and provided training to users in the use of SharePoint.• Monitored SharePoint portal content for incorrect, invalid, or misrepresentative data and applied branding to conform to organizational standards.• Prepared and presented briefings on the cleanup of share drives and SharePoint portal to address the organization’s objectives in support of the knowledge management program.• Worked with division chiefs and content managers to accomplish cleanup of share drives and SharePoint portal.

Tracked worldwide temporary assignments of 110 employees in support of combat camera operations and the reintegration of personnel upon return from temporary assignments to active conflict environments. Created Microsoft PowerPoint slides and Excel spreadsheets and uploaded to SharePoint to brief weekly status updates to upper management. Coordinated the purchase of training for the unit as a Government Purchase Card (GPC) cardholder.• Received commendable rating for worldwide temporary assignments/reintegration program during Chief Executive Officer Level Command Inspection.• Maintained full accountability of classified equipment and materials and ensured security container procedures were properly executed daily.

Managed 16 military and civilian instructors and three courses with a throughput of more than 200 students annually. Evaluated job performance and completed evaluation reports. Supervised training programs for graphic design and interactive multimedia in the use of audio and visual information software, including Adobe Dreamweaver, Flash, Illustrator, InDesign, Photoshop, Premiere, and Microsoft PowerPoint. Evaluated performance-based methodologies and assessment strategies to ensure students comprehended material and demonstrated proficiency in accordance with established standards. Oversaw the accountability of more than $200K in equipment. Created and maintained Microsoft Excel spreadsheet to manage travel requests for the department’s staff of 81 personnel. • Received praise from upper management for job performance, only section chief out of five selected to lead multiple courses. • Oversaw and contributed to the rewrite of 792 hours of curriculum and supporting course materials to ensure the most relevant information was being taught.• Supervised purchase of more than $54K of art supplies to ensure courses had the required supplies to effectively train students. • Created and maintained Microsoft Excel spreadsheet to track department travel to ensure requests did not exceed annual budget. Ensured travel requests were properly filled out and submitted on time. • Coordinated movement of 81 personnel, equipment and phone services during department office relocation with no interruption to mission. • Recognized for volunteer work with Habitat for Humanity, helped in construction of 10 homes for low income families.

Skilled VTC operator and supervisor responsible for the successful coordination and conduct of over 200 classified and unclassified Chief Executive Officer level VTCs using ISDN and IP connections. Coordinated the purchase of more than $58,000 worth of supplies and equipment as the Government Purchase Card (GPC) cardholder for the department. Maintained 100% accountability of equipment valued in excess of $7,000,000. Raised over $2,000 for charity as the Combined Federal Campaign (CFC) representative. • Improved VTC connection rate 20% by implementing log to track VTC connection resolutions, received recognition from multiple Chief Executive Officers for outstanding VTC support. • Managed, updated, and secured Communication Security (COMSEC) equipment for VTCs, passed all COMSEC inspections with zero security violations.

Managed 32 personnel responsible for providing visual documentation support for worldwide operational and contingency missions. Evaluated job performance and completed evaluation reports. Developed and maintained a training matrix calendar to track training status of personnel. Maintained 100% accountability of visual information equipment and vehicles valued in excess of $6.5 million. Selected to instruct senior combat camera leadership on combat camera operations due to knowledge of subject area.• Awarded Defense Meritorious Service Medal for outstanding performance for managing 41 personnel while temporarily assigned to active conflict environment.• Mentored and trained personnel, resulted in nine being promoted to supervisors.

Instructed groups of up to 30 students in digital input/output, color management, archiving and ethics, vector based graphic design, digital image and video editing, page layout, and website design. Created lesson plans, study guides, workbooks, handouts, performance exercises and written examinations for the training of over 300 military graphic artists for the Basic Multimedia Illustrator Course.• Outstanding job performance led to 95% course graduation rate and consistent praise by students on course surveys. • Revised 166 hours of course material for transition from Mac to PC platform.

Worked part-time as licensed security officer. Monitored and controlled entrances and exits to and from assigned classified facilities in order to prevent unwanted/unauthorized attendance. Performed patrols of facilities and maintained accurate shift logs.• Completed Pinkerton Security Advanced Certification Training 1, 2 and 3.