Gregory Allen Heckler Email & Phone Number

Conover, Nc, Us

Hickory, North Carolina, United States

Hickory, North Carolina, United States

Hickory, North Carolina, United States

Cornelius, Nc

Hickory, North Carolina

Hickory/Lenoir, North Carolina Area

Hickory/Lenoir, North Carolina Area

Charlotte, North Carolina Area

Enterprise mobility brings productivity on the go, with email, documents, customer relationship or business intelligence apps available on mobile devices. Many IT departments need a solution that harnesses the power of mobility, without compromising user experience, corporate data security or personal privacy. As part of the Mobility Management Team at Buchanan Technologies we strive to exceed all expectations of managing, supporting and maintaining mobility devices and deployment strategies for all of our clients. We don't just limit our support to procurement and distribution but offer extended 24x7x365 support, Theft remediation, Carrier Auditing and Monthly Optimization and billing reviews.

- Maintain and provide customer service to local desktop, application and local area network issues for approximately 600 end users.

Conover, North Carolina

Occasional freelance artist and marketing/advertising specialist. Brand development, web site UI. Developed brand strategy and statistics systems.

Charlotte, North Carolina, United States

- Project Manager for transitioning all helpdesk support duties from third party company.- Assistant Project Manager for rolling out Exchange email system for 7000 clients.- Active tier II and tier III support field technician for local Charlotte, NC clients.

Hudson, Ohio, United States

- Project Manager for internal developmental and support projects- Coordinated work tasks in corporate merger activities with another yellow page publisher.- Lead contact for converting the corporate Intranet into a MS Sharepoint portal.- Coordinated a large office relocation with minimal downtime.- Assisted IT Project Manager in the divestiture of the Yellow Pages from Windstream.

Hudson, Ohio, United States

- Assisted in creating standard pc "builds" and application sets for specific departments.- Coordinated fallout fixes identified from the split from Alltel to Windstream YP.- Programmed and customized new functionality into Windstream YP helpdesk app.- Wrote Crystal reports for management for statistical gathering in production areas.- Maintained purchasing and licensing records for the IT department

Hudson, Ohio, United States

- Organized and write internal process improvements within internal departments.- Managed a group of five Application Support Specialists for local desktop support.- Responsible for maintaining and working within a 5.7 million dollar annual budget- Maintained a 100% compliance over the 8 years of managing the systems IT budget.- Project Manager for developing and designing an intranet website- Responsible for establishing and maintaining IT Security Processes and procedures- Assisted in coordinating IT tasks for opening several new office locations- Coordinated the use of an online training application- Researched/installed a videoconferencing system: average $5000/year in cost savings- Researched/installed a document imaging solution for a customer relations department

Hudson, Ohio, United States

- Implemented a cost reduction plan that saved $125,000/yr through process changes- Purchasing agent for new hardware and software for all production-related departments- Maintained a hardware and software database to ensure licensing was concise- Lead designer on developing a local web solution for the internal business dev dept- Supervised one technical support technician- Assisted in maintaining the IT department’s annual operating budget of 1.5m dollars- Negotiated, signed and maintained all IT maintenance contracts

- Negotiated, signed and maintained all maintenance contracts - Assisted in establishing an IT annual operating budget of 1.5m dollars- Point of contact for all desktop, network and application support issues- Developed technical training and process documents for graphics departments

- Scanned and retouched photography for yellow page advertising- Assisted in training a graphic artist staff in order to produce yellow page advertising- Developed pre-press camera-ready pages for over 400 directories annually- Acted as a night-shift supervisor with a staff of five graphic artists

Bachelors Of Arts, Specialized Studies - Computer Science, Marketing And Communication Graphics And Journalism

Activities and Societies: Alpha Phi Omega (service-based fraternity 1989-1993); Edinboro Football team (1988); Basketball team.

High School

Activities and Societies: Student Yearbook; Basketball Team Manager and Videographer