- Play a significant role in long-term strategic plans toward operational & training excellence for 130+ locations.- Develop and implement organizational strategies, policies, procedures and training from corporate level to store level.- Project leader on all company-wide roll-outs. - Interact daily with Board of Directors – Manage budget in coordination with Board.- Supervise and increase effectiveness and efficiency of Operational/IT systems and process/policies to support organization’s mission.- Supervise overall IT, Loss Prevention, Facility, Call Center, POS, Training, Marketing and Warehouse Operations.- Assist in HR programs and policies.- Prepare monthly activity reports.- P&L Management- Supervise the maintenance of organizational database/archive and administration files from paper to paperless system.- Recruited and hired employees for positions within corporate office.- Develop several software and other programs to increase efficiencies across all channels while saving company an estimated $500k in 3 years.

- 15% investor in company.- Oversaw all restaurant operations, food and beverage, food safety handling, kitchen operations, staff training, and directly manage large alcohol inventory.- Recruited, supervised and trained staff of up to 20 personnel including Front Manager & Executive Chef. - Managed catering and banquet operations onsite and offsite that includes wedding, private parties, and wine dinners.- Reduced cost of goods by 14% by changing vendors and implementing inventory control procedures. - Setup and Maintained POS system.- Setup and Maintained Website, Social Media, and other software.- Increased sales by 23% by using strategic marketing in one year.- Developed internal website for employees.

- Drove business growth for the sales of individual and executive wireless communication products and services. - Was instrumental in using an aggressive lead development, cold-calling, networking, and other programs to identify an abundance of prospective customers. - Used effective communications skills to professionally represent Cspire and to determine customer needs; raise relationships to where customer choose quality and service over price.- Managed and Coached 10-20 people developing schedules and assignment of projects. - Assisted in development of training program that is used currently.- Employee of Year 2003 for entire company.- Doubled sales quota every month of employment. - Presidents Club member every year of employment.- Have held several management positions and managed several projects.