Greg Howitt Email & Phone Number

United Kingdom

United Kingdom

As Public Sector specialists, BetterGov exclusively supports local and central government organisations to provide better services to citizens and users through the discovery, delivery, change management and strategic planning of key projects across digital, data and technology and operational change. Our expertise ranges from systems implementation in areas such as Local Government, Social Care, Education, and Finance, to delivering Digital, Cloud and Technology projects compliant with Government Digital Service (GDS) standards in collaboration with major Central Government and Local Government organisations. Through our unique delivery model and approach to value creation, our consultants not only limit their involvement to delivering outcomes but rather extend their efforts to upskilling internal staff and building internal capability.Focusing on collaboration, sustainability and knowledge transfer, our approach ensures value for money and allows us to provide a more impactful service.Experienced in applying GDS Service Standards and the Technology Code of Practice, our diverse and experienced teams understand the challenges within Public Sector and are able provide effective solutions.Tel: +44 7538 236350Email: Ghowitt@bettergov.co.uk

Transformation lead for culture and operational change moving counsel to a resident centric model. Interim Senior Management Team MemberPart of IT restructure teamResponsible for Digital and Change Capital RecruitmentProcurement of EA solutionsDigital service redesign and delivery Complaints, SARs, FOI, Members Case Management, Adults, Children’s, Housing, Parking, Libraries, Revenues, Benefits, Customer Service, Electorial Services and Environmental NeighbourhoodsSupport lead for Sharepoint migration, Cabinet Paper Automation, Docusign programme and RPAStrategic account management Granicus, ICS/Microsoft, GovtechPart of developed organisational targets teamDesign principles and accessibility Digital and web co productionDigital EnablementOperating Model Transformation Co founder Granicus developers forum for LondonIT Capability Service values and practicesResident accessibilityAI and RPA capabilityDigital front doorImproved service workflowImplementation of CRM with 100 plus consolidated journeys in year oneProjected saving £1m in year one of deliveryNew Revenues and Benefits portal GovtechDynamic integrated journeysEnd to end procurement direct and via GCloud for 4 systems from requirements through to contractsStrategic digital customer journey design and buildImproved complaints and case management strategiesDocusignBlueprism Council Devolved Savings InitiativeAgile design and delivery practicesCreation of online my accounts for residents with sub accounts for Rents, Repairs, Revenues and Benefits (including tactical databases for intuitive information)First council to deliver GDS for Granicus GovservRemediation programmes for Ombudsman Running transformation programme for Operations and delivery across multiple work streamsService change across multiple areas including Customer Service, Financial Support, Adults, Parking, Housing, Environmental Services, Complaints, Revenues, Benefits etc…

Creating short term leadership continuity whilst new Head of Digital was onboarded.

Transformation lead for culture and operational change moving counsel to a resident centric model. Digital EnablementOperating Model Transformation IT Capability Service values and practicesResident accessibilityAI and RPA capabilityDigital front doorImproved service workflowImplementation of CRM with 100 plus consolidated journeys in year oneProjected saving £1m in year one of deliveryNew Revenues and Benefits portal GovtechDynamic integrated journeysEnd to end procurement direct and via GCloud for 4 systems from requirements through to contractsStrategic digital customer journey design and buildImproved complaints and case management strategiesChat GPTAgile design and delivery practicesCreation of online my accounts for residents with sub accounts for Rents, Repairs, Revenues and Benefits (including tactical databases for intuitive information)First council to deliver GDS for Granicus GovservRemediation programmes for Ombudsman Running transformation programme for Operations and delivery across 8 work streamsService change across multiple areas including Customer Service, Financial Support, Adults, Parking, Housing, Environmental Services, Complaints, Revenues, Benefits etc…

London, England, United Kingdom

Transformational strategy design, build and delivery of CRM with integration of operations across multiple service divisions. Design and delivery of strategic operating model transformation across services.

Glasgow, Scotland, United Kingdom

I have spent the last eight months taking the fantastic opportunity, making memories and being a full time dad for my twin boy and girl.

Scotland

. Finalist March 2017 Local Government Chronicle Awards - "Digital Council of the Year". Agile Awards 2016 - "Best use of Agile in local government". MCA Management Consultancies Association Digital and Technology Award 2017

London, United Kingdom

Glasgow

Situational Leadership Trainer, Situational Leadership

Trainer Certification Acd, Optimizer And Reporting I5 Cloud Solution

26 Vocational Courses Management

Activities and Societies: 29 Vocational Courses Management

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Fsa Advised Selling

Activities and Societies: Qualified to sell: Identity Protection Policies Card Protection Policies Loan Payment Protection Insurance Card.

Telephony

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Wallboard Administration

Activities and Societies: Simon Wallboard Administration

Intermediate Ifp

Hnc, Data Protection And Consumer Protection

Education record