Monkeypod Marketing focuses on elevating small businesses by empowering entrepreneurs through education. We do this with live group events and online educational courses. We're all about the small business hustle.

Helped design, build, and grow the Keap Academy platform. This was a from-scratch project with the objective of creating a body of learning resources (courses and events) to help support the small business community, and specifically Keap users.During the duration of my involvement, we built and launched 50+ courses - both by planning and recording our own content, and also through partnerships with other thought leaders and industry experts. I was proud to help our platform to reach 10,000 users and just shy of 30,000 enrollments.We developed and delivered a catalog of events, both free and paid, ranging from stand-alone webinars, to multi-week online cohort events, to in-person classroom style training. These events featured both strategic conversations and technical training to help empower the attendees to apply the lessons in their own businesses.

Responsible for maintaining, developing and producing the curriculum and content to support existing and new educational events. This includes but is not limited to the Infusionsoft University courses. Infusionsoft University is an umbrella term referring to multiple live and virtual training events for Infusionsoft Users who would like to increase their understanding of our software while maximizing their small business strategy. .Through customer research, feedback and consulting experience, I design and create course curriculum, presentation content and supplemental exercises for the training programs to ensure that attendees are getting the best experience possible.In addition to developing curriculum and delivering training events, I am a brand ambassador for Infusionsoft and a customer facing point of contact for thousands of attendees annually. I am a social media enthusiast, an occasional blog contributor, and a productive team member on multiple quarterly priorities and company initiatives. I am driven by helping people think about and understand things differently, and I strive to broaden my personal impact while contributing to the overall company success by meeting and exceeding personal and team goals.

Responsible for designing, producing and delivering on Infusionsoft University Core Course and IU Grad School. Infusionsoft University is an intensive three-day live training event for Infusionsoft Users who would like to increase their understanding of the software while maximizing their small business strategy. Grad School is the optional University module that covers more intricate software functionality.Through customer research, feedback and consulting experience, I create course curriculum, presentation content and supplemental exercises for the training program to ensure that attendees are getting the best experience possible.In addition to delivering the training at University, I am a brand ambassador for Infusionsoft and a customer facing point of contact for thousands of attendees annually. I am a social media enthusiast, an occasional blog contributor, and a productive team member on multiple quarterly priorities and company initiatives. I love helping people think about and understand things differently, and I strive to broaden my impact while contributing to the overall company success by meeting and exceeding personal and team goals.Have been the lead trainer for over 25 University events for a total of 1400+ attendees, while maintaining an average Net Promoter Score(NPS) of 66.Our events have increased customer usage of our software by 111%, increased sales and subscription revenues of attendees by 10% or more and increased customer retention by 44%.

Responsible for consulting small business owners and entrepreneurs throughout their relationship with our software. My focus is to help them optimize their usage, and integrate it into their daily business operations so they can save time and grow sales. I fulfill on advanced consulting sessions, onsite and offsite training events, as well as Influencer coaching and Customerhub implementation packages.This means, I consult with business owners on their existing marketing strategies to help streamline their general efforts, increase automation, and maximize workplace efficiency through the CRM, marketing funnel, and e-commerce parts of their business. I strive to perform at a high level, and remain a productive member of the Infusionsoft team, contributing to the organizations success by meeting and exceeding personal and team goals.

Responsible for coaching small business owners and entrepreneurs during their initial contact with our software to best optimize their usage, and integrate it into their daily business operations. Consult with business owner on existing marketing strategies to help streamline efforts, increase automation, and increase workplace efficiency throughout the CRM management, marketing process, and e-commerce parts of their business. Be a productive member of the Infusionsoft team, contributing to the organizations success by meeting and exceeding personal and team goals.

•Coordinate and supervise draft beer dispense system installation projects for new and existing restaurants, or hospitality establishments in the Lansing and greater Lansing markets•Solicit new accounts with personal visits and exhibition of services•Market company services to new territories through networking with distribution companies and existing accounts•Increased client base by 28% through grassroots marketing and word of mouth•Responsible for accounts receivable department, managing daily ledger and executing all collections operations•Responsible for customer relationship development and management•Personally respond to service calls and schedule emergency maintenance visits•Schedule regular draft dispense system cleaning and maintenance visits•Schedule, train and oversee part-time employees•Personally execute or delegate all day to day operations•Resolve and mediate all employee concerns, and address human resource department issues

•Write and administer practices for Varsity and Junior Varsity programs•Schedule home and away games, tournament entries, and coordinate arrangements for travel trips, and team functions for 25+ athletes•Establish and maintain communication channels within team and parent base•Improve varsity team record and season finish each season2008: 6th in the East Region of Michigan (12-10)2009: 4th in the State of Michigan (22-9)2010: Michigan State Champions (35-0)2011: Michigan State Champions (34-1)