Group lead of team managing Shadow IT (Cybersecurity & Engineering Fundamentals) and Responsible AI programs across all Microsoft Finance divisions. My key responsibilities are:• Support team development and enable each individual to run at full speed in their ownership areas • Set overall program vision and strategy• Adapt and create new programs to meet emerging needs of the Finance organizations• Individual ownership of Responsible AI program (end-to-end operating model design and launch)• Help our customers see around corners, including the general finance community and Sr. leadership• Vendor management: project-based and managed service• Navigate upstream partner teams to set strategic priorities to deliver on common goals• Drive optimization ideation and team delivery to scale and create capacity to do moreMaterial Scope Changes:> May 2024 update: Added accountability for Microsoft's Secure Future Initiative for all Finance areas > June 2023 update: Added responsibility to develop a Finance Responsible AI governance program based on Microsoft's Responsible AI Principles> July 2023 Update: Added leadership scope over Microsoft's central Policy governance process (MS Policy).> October 2023 Update: Added oversight of the Finance Resilience (business and IT continuity) and Accessibility programs

Technology, Media and Telecommunications SectorsTeam and project leader over areas of Risk Management and Business Transformation Services.

Leader of the North America Retail Free Cash Flow Profitability Program. Created and managed a centralized profitability team to consolidate and accelerate high value cost efficiency and revenue enhancement initiatives for Amazon's retail businesses (Hardlines, Softlines, Media, Consumables and Fresh).• Accountable for delivery of a large profitability goal, covering 110 retail initiatives.• Built a scalable program management model with partnerships in operations, technology, and retail business teams.• Implemented an initiative review process to mitigate dependency risks, drive alignment between businesses, and aggregate results to measure corporate-level savings.• Successful progression from start-up to run-business.

Drove enterprise payout risk management through simplification of payment models, development of effective governance structures, and streamlining of relevant policies. Consulted on design and development of new financial systems and payment processes. ("Microsoft's Payout Transformation Initiative")

Managed the "Onboarding"​ program for a retail operations organization, for the purpose of enabling expansion of Microsoft's retail channel.1. Pipeline Management. Manage an 18+ month pipe of projects to: • develop new retail channel models. • launch non-standard (new) consumer products and form-factors. • expand existing retail channels to new countries or regions. 2. Retail Enablement and Project Management: • Develop and co-lead strategies to streamline retail operations processes for delivering products and pricing across all retail channels. • PM key projects and initiatives supporting retail growth. (Including leading cross-enterprise projects and supporting projects driven by other teams by managing work-streams in my organization).3. Global Retail Price Modeling. Support Microsoft consumer businesses with global price modeling and pricing strategies. Enabling market price differentiation and improving top-line business value.My scope spans commercial, consumer, and hybrid products sold in retail channels and multiple distribution models, especially related to digital retail and new Microsoft businesses.

Managed product onboarding pipeline, digital catalog, and all Electronic Software Download (ESD) product launches in the digital retail channel. Defined end-to-end processes, identified gaps and improvement areas, led/co-led/influenced process changes. • Increased ESD launch velocity and size each quarter with 10x increase in offer instances per launch.• Invented & drove “StoreOnly” product catalog concept, enabling online global expansion in 220+ countries.• Implemented risk-based quality gates in the E2E launch process.• Reduced cross-org launch communications by 75%.• Designed a ‘Single SKU Model’, which decreased ESD launch complexity by 50%+.Continued digital retail process transformation with a dependent partner team in next role, 2012 Global Onboarding.

Managed audit teams, risk and mitigation assessments, project planning, consultative process evaluations, stakeholder and executive communications, and reporting across Global Procurement, Operations, Corporate Finance, Microsoft Retail Stores, Interactive Entertainment Business, Online Services, and Mobile Phones.• Program ownership including design, building, and overseeing risk audit programs for Microsoft Retail Stores (new business) and Xbox Manufacturing & Supply Chain.• Industry benchmarking including Nike, T-Mobile, & Nordstrom.

Business Continuity / Disaster RecoveryFinancial Reporting / Financial Process StandardizationInternal AuditRevenue AssuranceS-Ox 404 - Business Cycles and GCC (General Computer Controls) External Audit

Telecommunications technical provisioning of switch-based local and long-distance communications services. Primarily responsible for coordinating network purchases and voice/data circuit service installations for small and mid-size companies in the Pacific Northwest region. Also supported sales agents by identifying least-cost network pricing to be used in sales quotes.

International business intern position, coordinated by the British American Chamber of Commerce. Primarily an Accountancy rotation, including Revenue Control and Accounts Receivable / Payable