Greg Starling Email & Phone Number

Newport Beach, California, United States

- Provide post-purchase support for customers to resolve concerns prior to escalation- Collect and report customer satisfaction data via verbal interviews- Liase with service, sales, and finance departments regarding customer needs- Act as advocate for customer during purchase and post-purchase to ensure positive overall experience- Provide conflict resolution for escalated guest concerns- Organize and distribute relevant data files to sales and service departments- Utilize proprietary software to effectively schedule and distribute appointments across team members- Generate comprehensive customer profiles to assist sales and service departments in execution of duties

Newport Beach, California, United States

- Schedule vehicle maintenance reservations for customers across 2 high-traffic Southern California dealerships- Serve as intermediary between customer and service department to resolve customer inquiries- Coordinate reservations with scheduling requirements of sales, service, and finance departments

Newport Beach, California, United States

- Provide exceptional first-impression service to customers calling in to Southern California dealerships- Direct calls to the appropriate department as required by the customer's needs- Perform administrative tasks, data entry, and social media moderation for various other departments

Huntington Beach, California, United States

- Organize and execute parties to company standards- Provide exceptional customer service during sales, planning, and execution stages- Work with clients to exceed expectations by offering extra perks, quality service, and customized events- Monitor children at play to ensure safety and adherence to BounceU rules- Provide first-contact by responding to new client inquiries- Direct team of young staff during parties- Act as Manager on Duty in absence of franchise owner- Accurately manage cash drawer and ensure safe deposit of excess funds

Costa Mesa, California, United States

- Mentor and oversee team members for trips lasting between 3 days and 6 weeks- Manage and balance per diem budget for team- Communicate with client leadership to develop relevant learning materials- Coordinate travel logistics including hotels, flights, and vehicle rentals- Report to Ministry leadership on a regular basis in regards to budget, progress, and client needs- Support independent summer camps with services as needed including acting as camp counselor, serving in cafeteria, and teaching enrichment courses