Greg Walter Email and Phone Number
Greg Walter work email
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Greg Walter personal email
As a Client Program Manager, I play an integral part of the Cask Delivery Team and serve as a trusted partner to our clients. Passionate about solving problems, building relationships, realizing value, and driving projects to completion.Former Executive Program Director with a demonstrated history of working in the hospital & health care industry for 13 years. Drove overall client satisfaction based on the consistent delivery of a total healthcare solutions package. Acted as the client's single point of contact, trusted advisor and advocate for all aspects of GE Healthcare service operations, issue escalations and resolution. In addition, developed strategies to ensure client retention and enhance revenue and margin growth through close interaction with the commercial and service sales teams.I am passionate about customer satisfaction, both internal and external. I love to take on new challenges and the most difficult situations where I can develop a solution strategy with timely resolution. Customer focus is always my #1 priority!
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Senior Client Engagement ManagerCask Nov 2020 - PresentSan Diego, Ca, UsServe as a high energy trusted partner to our clients. Passionate about solving problems, building relationships, realizing value and driving projects to completion as integral part of the Cask Delivery Team. Work with both internal and external stakeholders to Establish, Align, Deliver and sustain client relationships, programs and projects. Cask is a best-in-class ServiceNow digital transformation partner with numerous industry awards including 2020 ServiceNow Global Elite Partner of the Year, Inc. Magazine Best Workplaces 2020 and Inc. 5000 Fastest-Growing Private Companies 2020, Consulting Magazine's Best Small Firms to Work For.
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Executive Client Program Director - Strategic AccountsGe Healthcare Mar 2007 - Jul 2020Chicago, UsDelivers exceptional customer value through creation of a client contract life cycle strategy and annual operating rhythm that incorporates maintenance, inventory management, asset utilization, capital planning and value add initiatives. Drives partnership via director and executive level relationships, delivers metric review reports and facilitates meetings that focus on GE's recommendations/solutions to improve hospital system operations. Directs all GEHC resources (sales, services, solutions) associated with contractual obligations for compliance and revenue/margin growth opportunities.Most significant accomplishment was maintaining a superior client satisfaction level that resulted in equipment sales of $50MM and two contract service term renewals for a 14 yearspan without an RFP at a term value of $84MM. -
Lean Manufacturing LeaderGe Power Mar 2001 - Mar 2007Schenectady, Ny, UsApplied Lean Manufacturing principles for the wind turbine assembly plant to improve processes, product quality and employee knowledge. Reduced assembly production time by 50%. Facilitated Kaizen events, Value Stream Mapping and training to highlight the benefits of a standardized and disciplined approach to the job. Held 2 year role as MRP Planner - ensured that the supply of materials met the production schedule and minimum stock levels to guarantee operational and production continuity. Also held 3 year role as an Operations Leader supervising assembly teams to achieve on time delivery commitments to customers while adhering to all EHS requirements. -
Service Program Director - Customer ExperienceHarland Clarke Jan 1999 - Mar 2001San Antonio, Texas, UsDirected company-wide “First in Service” initiative for performance excellence and sustainability for the "Customer" Baldrige criteria, one of seven Performance Excellence components.Trained and led 23 manufacturing sites across the US modeling the Malcolm Baldrige quality management system criteria that resulted as an Award Recipient for this National Award in 2001.
Greg Walter Skills
Greg Walter Education Details
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Louisiana State UniversityBusiness Management
Frequently Asked Questions about Greg Walter
What company does Greg Walter work for?
Greg Walter works for Cask
What is Greg Walter's role at the current company?
Greg Walter's current role is Client Program Manager|SAFe 6 Agile Scrum Master|Lean Leader.
What is Greg Walter's email address?
Greg Walter's email address is gr****@****llc.com
What schools did Greg Walter attend?
Greg Walter attended Louisiana State University.
What skills is Greg Walter known for?
Greg Walter has skills like Leadership, Cross Functional Team Leadership, Process Improvement, Team Building, Operations Management, Strategic Planning, Program Management, Business Process Improvement, Project Management, Contract Negotiation, Business Development, Healthcare.
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