Greg Williams Email & Phone Number

Barrington, Ri, Us

Stamford, Ct, Us

Develop and advance a payments product strategy and innovative roadmap to increase customer and deposit acquisition, as well as revenue. Oversee over $80 million in annual revenue and 40+ products/ solutions across all market segments. Manage strategic partnerships/ vendors, including payment networks and core processors. Negotiate and manage all related contracts and SLAs. Build, manage, and lead a high-performing team of product directors and product owners. Collaborate with business leaders and stakeholders to define strategies, deliver on shared goals, support business growth, and influence outcomes.

Stamford, Ct, Us

Providence, Rhode Island, Us

Oversee a suite of commercial online payment products. Lead all aspects of a digital platform replacement, including strategy, requirements, change management, pricing, and compliance with regulatory requirements. Achieve stakeholder alignment and readiness through strong partnerships in Technology, Operations, Compliance and Risk. Key Accomplishments:- Built a $43 million business case, approved by the Board of Directors, to replace the commercial online and mobile banking platform. - Negotiated a $5 million contract with RWC Group to provide migration support services and expertise.- Devised a pricing strategy to achieve revenue neutrality, better align with strategic objectives and introduce new revenue opportunities.

Mclean, Va, Us

Led the modernization of commercial online payment and information reporting services. Managed the strategic direction, product roadmap and P&L for a $14 million multichannel information reporting product line.Key Accomplishments:- Implemented an online payments platform that effectively closed market gaps.- Defined mapping requirements and managed iterative product improvements, resulting in a seamless conversion of more than 7,000 commercial customers to the end-state platform.- Delivered 10-15% annual revenue growth for information reporting services.

Boston, Ma, Us

Provided overall product strategy and business development support. Collaborated on and implemented strategies to grow SME market share and deposits. Ensured the successful conversion of business customers to end-state digital banking platform. Key Accomplishments:- Developed a conversion strategy and effective risk mitigation plans to seamlessly move the business customer base to a new end-state online and mobile platform.- Implemented SWIFT network connectivity, enabling the bank to move up market.- Uncovered a SME market pain point with Accounts Receivable and obtained executive approval to implement an innovative invoice presentment and payments solution to solve a key market challenge.

San Francisco, California, Us

Supported the execution of a complex, customer-focused merger transition strategy. Ensured the successful migration of sophisticated commercial banking users of transmission-based Wachovia Treasury Services to the end-state platform. Faced with disparate and incomplete data sources, developed a trusted, data-driven approach to validate each customer’s profile and their readiness to convert.Key Accomplishments:• Implemented efficient processes and analytics to produce trusted information around customer eligibility and readiness for conversion to target platforms.• Collaborated with key treasury management leaders to build strategies and solutions for addressing vendor/ 3rd party transmission relationships. • Led multiple cross-functional project teams to implement processes, develop mitigation plans and resolve thousands of data exceptions, ensuring successful conversion of complex data transmissions.

Acted as a strategic advisor/ consultant. Established a product management function with best-in-class standards. Defined and managed a cohesive portfolio strategy for integrated high-value solutions. Developed a business plan that effectively positioned REZ-1 as a market leader.Key Accomplishments:- Led the transformation of REZ-1’s business model, incorporating a product management framework. - Created a vision and portfolio strategy to consolidate core capabilities into an integrated solution.- Delivered a qualified 5-year business plan and go-to-market strategy to grow revenue by 100%.

Executed a market strategy for an online retirement planning solution with investment management and portfolio optimization services. Supported pre-sales and business development by developing compelling value propositions, presentations, ROI models, and proposals.Key Accomplishments:- Led an agile transformation enabling the company to develop and launch a consumer direct and institutional online retirement planning solution within 6 months.- Revamped the company website, value proposition and brand to be consistent with the strategic direction. - Instrumental in closing 6 sales to key corporate/ institutional clients, such as AARP, in less than 3 months.

Coral Gables, Florida, Us

Developed and executed a business strategy to achieve growth through market diversification. Drove innovation and led change across the suite of cash management products. Managed, led, and developed a team of senior product managers. Identified, integrated, and managed strategic partnerships. Supported Marketing and Sales by providing training, client demos, collateral, and ROI models.Key Accomplishments: - Led a team that designed, implemented, and launched an enterprise digital banking solution (one platform for all markets), resulting in 35 bank sales within 12 months and over $40 million in sales revenue.- Uncovered and capitalized on a market opportunity to improve the customer onboarding process with an innovative strategy to consolidate disparate account opening and service entitlement platforms.- Built strong, well-documented business cases for three top 10 banks: quantified market opportunities, provided actionable insights, and recommended go-to-market strategies for small business deposit acquisition.

Providence, Rhode Island, Us

Oversaw the development and launch of the bank’s first consumer and business online banking solution. Responsible for P&L management, market research, strategic planning, business requirements, product launch plans, vendor management, marketing plans and service delivery. Developed, managed, and led a team of product managers. Key Accomplishments:- Directly and indirectly managed more than 40 people to deliver a top 10 online banking platform that improved customer retention by 73% and grew the online customer base to over 1 million.- Implemented a least cost routing strategy that reduced the cost of payments from $.32 to $.20.- Led a full website redesign that increased site visits from 70,000 to over 300,000 in one year.- Converted 800K+ online banking customers as part of Citizens largest back acquisition. - Launched effective training programs increasing online services sales by 50%-75% in the branches.

Roseland, New Jersey, Us

Managed all aspects of the product development lifecycle for cash management solutions, including product planning, creating functional specifications, coordinating project teams, conducting market research, and analyzing competition. Developed and launched the industry's first Internet/Web-based cash management product. Supported the sales/ marketing team by providing presentations and demos, attending trade shows and conferences, reviewing proposals, providing marketing collateral and managing client expectations.