TECHNICAL TEAM LEADER DRIVING POSITIVE CUSTOMER OUTCOMESI am a highly experienced, data-driven business executive with a cross-functional record of achievement, specialising in customer success and key account management.My skill set has four key pillars:LeadershipI take a transparent, open approach to leadership, setting clear direction and ensuring all team members understand the importance and relevance of key metrics.Analytical ThinkingI collate and analyse information to take data-driven decisions. By applying a data-led mindset to typically qualitative tasks, I drive superior performance and inspire fresh perspectives. Technical ExpertiseMy teams have consistently helped customers to adopt and utilise technology solutions, empowering clients and colleagues with optimal systems and processes. Breadth and VersatilityMy career achievements include establishing businesses from scratch, and this gives me a wide-ranging knowledge of business functions, and an array of financial and commercial expertise.I bring a balance of experience and skills to managing customers, projects and people. To discuss my skillset further, please send me a connection request and a message. I look forward to speaking with you soon.