Greg Koch Email & Phone Number

Saint Paul, Mn, Us

Edmond, Oklahoma, Us

Saint Louis Park, Mn, Us

- Directed, coached, and mentored 19-person team in driving OSA equipment sales from $2.5M to $12M in 4 yearsacross a 450-mile region.- Leveraged Lean/Kaizen methodologies to improve quality, productivities, efficiencies, and customer satisfaction. - Developed and operationalized strategic $12M budget and managed, coached, and mentored 19 direct reports. - Built partnerships with healthcare facilities that were instrumental in capturing 50+% market share from outside vendors.- Implemented Kaizen events that reduced referral leakage of providers from 30% to 5% due to insurance restrictions.- Instituted Lean/Kaizen processes that improved efficiencies by 20% and saved 25% cost of goods.- Utilized Kanban cards, reduced high-cost items, implemented same day shipping, and ran reports on product usage.- Negotiated favorable product pricing for 20% average savings with ResMed, Respironics, and Fisher Paykel.- Strengthened data compliance by partnering with vendors on creating programs that fulfilled regulatory scrutiny of theinsurance industry. Implemented universal efficient automated healthcare data management system.- Achieved best employee engagement record (99%-100%) in 26,000-employee company.- Partnered with ResMed sleep equipment company achieving best patient compliance in the world. Average 45% we achieved over 85%.

Saint Louis Park, Mn, Us

- Spear headed turn around of an organization struggling with inadequate policies and procedures, inefficiencies, and dissatisfied employees. Initiated startup of another location following successful turnaround. Identified and resolved issues with daily staffing needs and assignments, quality concerns, and patient/family challenges and crises.- Created atmosphere of positive change and enhanced employees understanding of emotional, cultural, and cost-effective care of patients by proving them with coaching, feedback, and educational programs.- Improved employee engagement score from 70% to best in company at 99%-100%.Partnered with manufactures on establishing procedures and goals that strengthened data compliance from 50% to85% (best in company). - Implemented Kanban system to control inventory resulting in $500K savings within the 1st year. Worked with vendors to return equipment, repair equipment, and sell equipment to customers.- Met Joint Commission requirements by developing new policies and procedures.- Collaborated with other departments and supervised, coached, and mentored 15 direct reports.

Minneapolis, Mn, Us

- Led initiatives to revitalize relationships with referral sources and reduce inventory as part of managing daily operations of Abbott, Mercy, Unity, and United Hospitals. Held accountability for all licenses and regulatory contracts.- Promoted services through meeting with physician groups and delivered training to staff, nurses, patients, and families. - Maintained an effective and efficient work environment through proactively liaising between department heads, customers, and vendors. - Grew business from $3.5M to $7M in 2 years. Restored previously lost business by meeting with each referral source to demonstrate commitment in ensuring highest levels of patient care and continual follow-up. - Engaged employees by involving them in meetings and welcoming their ideas and feedback.- Created policies that reduced invent established goals for the inventory department, resulting in 50% reduction in cost of goods. - Recipient of Allina Employee of the Year Award.

- Developed policies and procedures, project plans, and new business models to meet customers’ needs in territory spanning Minneapolis St. Paul, Northern Minnesota, and Western Wisconsin. Deepened customer relationships across the region.- Grew new business from $5K per month to $300K per month ($60K to $3.6M annually) in Wisconsin. Met with and presented programs to physicians, nurse practitioners, and medical staff on a weekly basis. - Opened 8 new accounts in the region, including Minneapolis Hospital to Home (one of the largest in the state).- Captured 80% of business from competitors Apria, Lincare, and Allina.- Implemented new policies and procedures that expanded the scope, level, and caliber of customer service. Improved customer satisfaction rating from 50% to 95% in 1st year.- Opened new satellite locations throughout Duluth, Minneapolis, St. Paul and Western WI to accommodate growth.

Us

- Opened a sleep center that generated $1.2M in its first year.- Started a respiratory therapy department and pulmonary clinic that brought in total of $900,000.- Raised $400K+ for the hospital as a member of its Charity Committee.

Minneapolis, Mn, Us

Respiratory Therapist

Lead Therapist

Blue Bell, Pennsylvania, Us

Super Computers

St Paul, Mn, Us

Developed New Products