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Greg Koch personal email
Woven into Greg Koch’s career are successes in strengthening operational effectiveness, generating multimillion-dollar sales growth, and creating value for clients. Greg most recently served as Manager and Supervisor, CPAP Services at health services provider Park Nicollet in St.Louis Park, MN. Over an eight-year period he was instrumental in increasing sales, gaining market share, capturing savings, and improving quality, operational efficiencies, and customer satisfaction. Before joining Park Nicollet, Greg was a Supervisor at Allina Home Oxygen, where he managed daily operations of the company’s branches at Abbot,Mercy, Unity, and United Hospitals in St. Paul, MN. Formerly as Territory Manager at Praxair, Greg drove sales of durable medical equipment in a territory comprising Minneapolis St. Paul, Northern Minnesota, and Western Wisconsin. During his early career he held the position of Director of Respiratory Development & Sleep Center at Queen of Peace Hospital. Greg is known for his strengths in utilizing Lean/Kaizen techniques to strengthen financial and operational performance and for his dedication in providing customers with innovative solutions to meet their challenging business demands.Skills:- Strategic Sales Planning- Regional Sales Management- Sales Cycle Management- Turnaround- Client Needs Analysis- Solutions Selling- New Business Development- Key Account Development & Management- Team Coaching, Motivation & Engagement.
Finance
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FinanceSaint Paul, Mn, Us
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Operations ManagerSmith Medical Oct 2018 - Jun 2023Edmond, Oklahoma, Us -
Manager, Dme ServicesPark Nicollet Health Services 2012 - 2018Saint Louis Park, Mn, Us- Directed, coached, and mentored 19-person team in driving OSA equipment sales from $2.5M to $12M in 4 yearsacross a 450-mile region.- Leveraged Lean/Kaizen methodologies to improve quality, productivities, efficiencies, and customer satisfaction. - Developed and operationalized strategic $12M budget and managed, coached, and mentored 19 direct reports. - Built partnerships with healthcare facilities that were instrumental in capturing 50+% market share from outside vendors.- Implemented Kaizen events that reduced referral leakage of providers from 30% to 5% due to insurance restrictions.- Instituted Lean/Kaizen processes that improved efficiencies by 20% and saved 25% cost of goods.- Utilized Kanban cards, reduced high-cost items, implemented same day shipping, and ran reports on product usage.- Negotiated favorable product pricing for 20% average savings with ResMed, Respironics, and Fisher Paykel.- Strengthened data compliance by partnering with vendors on creating programs that fulfilled regulatory scrutiny of theinsurance industry. Implemented universal efficient automated healthcare data management system.- Achieved best employee engagement record (99%-100%) in 26,000-employee company.- Partnered with ResMed sleep equipment company achieving best patient compliance in the world. Average 45% we achieved over 85%. -
Supervisor, Cpap ServicesPark Nicollet Health Services 2010 - 2012Saint Louis Park, Mn, Us- Spear headed turn around of an organization struggling with inadequate policies and procedures, inefficiencies, and dissatisfied employees. Initiated startup of another location following successful turnaround. Identified and resolved issues with daily staffing needs and assignments, quality concerns, and patient/family challenges and crises.- Created atmosphere of positive change and enhanced employees understanding of emotional, cultural, and cost-effective care of patients by proving them with coaching, feedback, and educational programs.- Improved employee engagement score from 70% to best in company at 99%-100%.Partnered with manufactures on establishing procedures and goals that strengthened data compliance from 50% to85% (best in company). - Implemented Kanban system to control inventory resulting in $500K savings within the 1st year. Worked with vendors to return equipment, repair equipment, and sell equipment to customers.- Met Joint Commission requirements by developing new policies and procedures.- Collaborated with other departments and supervised, coached, and mentored 15 direct reports.
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Supervisor, Metro BranchesAllina Health 2006 - 2009Minneapolis, Mn, Us- Led initiatives to revitalize relationships with referral sources and reduce inventory as part of managing daily operations of Abbott, Mercy, Unity, and United Hospitals. Held accountability for all licenses and regulatory contracts.- Promoted services through meeting with physician groups and delivered training to staff, nurses, patients, and families. - Maintained an effective and efficient work environment through proactively liaising between department heads, customers, and vendors. - Grew business from $3.5M to $7M in 2 years. Restored previously lost business by meeting with each referral source to demonstrate commitment in ensuring highest levels of patient care and continual follow-up. - Engaged employees by involving them in meetings and welcoming their ideas and feedback.- Created policies that reduced invent established goals for the inventory department, resulting in 50% reduction in cost of goods. - Recipient of Allina Employee of the Year Award. -
Territory ManagerPraxair Health Care Servies 2004 - 2006- Developed policies and procedures, project plans, and new business models to meet customers’ needs in territory spanning Minneapolis St. Paul, Northern Minnesota, and Western Wisconsin. Deepened customer relationships across the region.- Grew new business from $5K per month to $300K per month ($60K to $3.6M annually) in Wisconsin. Met with and presented programs to physicians, nurse practitioners, and medical staff on a weekly basis. - Opened 8 new accounts in the region, including Minneapolis Hospital to Home (one of the largest in the state).- Captured 80% of business from competitors Apria, Lincare, and Allina.- Implemented new policies and procedures that expanded the scope, level, and caliber of customer service. Improved customer satisfaction rating from 50% to 95% in 1st year.- Opened new satellite locations throughout Duluth, Minneapolis, St. Paul and Western WI to accommodate growth. -
Director Of Respiratory Development And Sleep CenterQueen Of Peace Hospital 2001 - 2004Us- Opened a sleep center that generated $1.2M in its first year.- Started a respiratory therapy department and pulmonary clinic that brought in total of $900,000.- Raised $400K+ for the hospital as a member of its Charity Committee. -
Home Care TherapistAllina Health Jul 1999 - Aug 2002Minneapolis, Mn, UsRespiratory Therapist
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Respiratory TherapistMinneapolis Childrens Hospital Jun 1994 - Oct 1999Lead Therapist -
Computer TechnicianUnisys Jun 1986 - Nov 1991Blue Bell, Pennsylvania, UsSuper Computers -
Product Development Specialist3M Jun 1985 - Jun 1986St Paul, Mn, UsDeveloped New Products
Greg Koch Skills
Frequently Asked Questions about Greg Koch
What company does Greg Koch work for?
Greg Koch works for Finance
What is Greg Koch's role at the current company?
Greg Koch's current role is High-Performing Operations / Sales Manager.
What is Greg Koch's email address?
Greg Koch's email address is gr****@****cal.com
What skills is Greg Koch known for?
Greg Koch has skills like Healthcare, Microsoft Office, Strategic Planning, Hospitals, Sales.
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