• Achieved 85% efficiency in resolving customer issues with an average call time of 50 minutes.• Utilized marketing and sales skills to drive business growth at Forward TS.

• Managed a team to provide web design, SEO, SEM, and lead generation services for clients.• Collaborated with clients to create vision and design custom websites, logos, and advertising materials.• Improved branding and marketability for various companies through successful campaigns.• Worked on 30+ client projects across 7 states.

• Founded and managed custom photo booth rental business in Menomonee Falls, WI and Minneapolis, MN• Oversaw staff operations and attended trade shows to promote services

• Managed client needs for screen printed/embroidered apparel and promotional materials, ensuring timely delivery and satisfaction• Designed logos, promotional items, and apparel for clients nationwide, incorporating latest trends and client preferences• Attended regional trade shows to stay updated on industry trends and network with potential clients

• Established and grew Kinni Kayak(Kayak MN) into a local favorite, achieving 4,000 views on Google Maps in the first month.• Generated buzz through local parade participation, distributing 1000+ business card magnets with coupons.• Designed logo and marketing materials, leading to a feature in a local newspaper article.

Director of Marketing, Master of ceremonies, DJ. Managed all aspects of business. Won several event industry awards year after year. Created all marketing materials. Attended Trade Shows.Achievements-Grew the business to multiple systems performing at over 100 events per year-Established strong brand image through marketing activities including; logo development, website design, and other marketing materials resulting in a 175% increase in sales in 2008-Produced, filmed and edited over 300 professional slide shows, video montages, and/or full length DVD's for various client's weddings and special events-Analyzed industry trends and devise strategic marketing and operational planning-Improved closing ratios (up to 90%) by creating marketing materials with high-quality, low-cost print collateral-Launched numerous internet marketing campaigns directly targeting defined market demographics increasing leads and generating $20,000+ in 2008-Entertained thousands of guests at over 500 weddings & events-Attend major bridal fairs and trade shows in the Twin Cities metro area annually and engage in competitive sales against the largest competitors- Manage Google Adwords/Facebook Ads campaigns, wrote copy for ads, and chose effective keywords