Director, It Services Enterprise
Current
Jul 1991 - Present
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Greg Ladd Email & Phone Number
Director, IT Services Enterprise at Ricoh USA, Inc.
at
Ricoh USA, Inc.
2 work emails found
@ricoh-usa.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, IT Services Enterprise at Ricoh USA, Inc.
Location
Washington Dc-Baltimore Area, United States
Who is Greg Ladd? Overview
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Quick answer
Greg Ladd is listed as Director, IT Services Enterprise at Ricoh USA, Inc. at Ricoh USA, Inc., based in Washington Dc-Baltimore Area, United States. AeroLeads shows a work email signal at ricoh-usa.com and a matched LinkedIn profile for Greg Ladd.
Greg Ladd previously worked as Director, IT Services Enterprise at Ricoh Usa, Inc. and Senior Manager Operations, Professional Services at Ricoh Usa, Inc.. Greg Ladd holds Certification, Mcse Program from Tesst College Of Technology.
Company email context
Email format at Ricoh USA, Inc.
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{first}.{last}@ricoh-usa.com
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AeroLeads found 2 current-domain work email signals for Greg Ladd. Compare company email patterns before reaching out.
Profile bio
About Greg Ladd
Microsoft Certified CIE Facilitator, Microsoft Certified Professional, NSI Certified Engineer, HP Certified ProfessionalSpecialties: Project Management, data extraction/interpetation
Listed skills include Management, Document Management, Sales Process, Solution Selling, and 25 others.
Current workplace
Greg Ladd's current company
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6 roles
Greg Ladd work experience
A career timeline built from the work history available for this profile.
Senior Manager Operations, Professional Services
Provides Leadership and Management of District-based PS Operational functions, management, and staff for the District Operations, Professional Services.Works with HQ Operations management, identifies common metrics for District Operations performance.Provides day-to-day direction of Integration Services Managers and their duties.Works with Districts to develop Operational best practices
Nov 2011 - Apr 2015
Integration Services Manager - Professional Services Operations
•Manage Senior Solution Analysts for presale support, solution installation, customer technical training, and billable services.•Manage our Project Manager to ensure projects are completed on time and on budget to assure we maintain proper profitability.•Ensure our Project Manager is involved in presales and post sales support.•Manage Statement of Work review process to ensure completion is on time and project sign off is complete for billing purposes.•Manage Professional Services Operations Cost.•Work with Sales Teams to ensure proper pricing for PS solutions.•Responsible for working alongside Customer Service to satisfy customer requirements for problem resolution.•Monitor Senior Solution Analyst training to ensure Technical and Sales Skills enhancement development.•Acts as the sole contact in customer resolution through our Professional Service Dept
May 2010 - Nov 2011
Systems Analyst Manager
•Manage Senior Solution Analysts for presale support, solution installation, customer technical training, and billable services.•Manage our Project Manager to ensure projects are completed on time and on budget to assure we maintain proper profitability.•Ensure our Project Manager is involved in presales and post sales support.•Manage Statement of Work review process to ensure completion is on time and project sign off is complete for billing purposes.•Manage Professional Services Operations Cost.•Work with Sales Teams to ensure proper pricing for PS solutions.•Responsible for working alongside Customer Service to satisfy customer requirements for problem resolution.•Monitor Senior Solution Analyst training to ensure Technical and Sales Skills enhancement development.•Acts as the sole contact in customer resolution through our Professional Service Dept
Aug 1991 - May 2010
Radioman, 2Nd Class Petty Officer
Recalled to active duty in support of Operation Desert Shield and Desert Storm. Military Sealift Command Headquarters, Washington DC
Aug 1990 - Jun 1991
General Manager
Gaithersburg Warehouse Inc.
Supervision of approx 9 employees including truckdrivers, maintenance, and general warehouse employees and one sales rep. AP/AR, Retail Sales, Inventory responsibilities.
Sep 1988 - Aug 1990
2 education records
Greg Ladd education
Certification, Mcse Program
Tesst College Of Technology
Accounting
University Of Maryland Global Campus
FAQ
Frequently asked questions about Greg Ladd
Quick answers generated from the profile data available on this page.
What company does Greg Ladd work for?
Greg Ladd works for Ricoh USA, Inc..
What is Greg Ladd's role at Ricoh USA, Inc.?
Greg Ladd is listed as Director, IT Services Enterprise at Ricoh USA, Inc. at Ricoh USA, Inc..
What is Greg Ladd's email address?
AeroLeads has found 2 work email signals at @ricoh-usa.com for Greg Ladd at Ricoh USA, Inc..
Where is Greg Ladd based?
Greg Ladd is based in Washington Dc-Baltimore Area, United States while working with Ricoh USA, Inc..
What companies has Greg Ladd worked for?
Greg Ladd has worked for Ricoh Usa, Inc., Ikon Office Solutions, United States Navy, and Gaithersburg Warehouse Inc..
How can I contact Greg Ladd?
You can use AeroLeads to view verified contact signals for Greg Ladd at Ricoh USA, Inc., including work email, phone, and LinkedIn data when available.
What schools did Greg Ladd attend?
Greg Ladd holds Certification, Mcse Program from Tesst College Of Technology.
What skills is Greg Ladd known for?
Greg Ladd is listed with skills including Management, Document Management, Sales Process, Solution Selling, Professional Services, Leadership, Managed Print Services, and Pre Sales.
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