➥ Content management (planning, goal setting, and monitoring of pages (Facebook, Instagram, X, Threads, LinkedIn, weblog)➥ Content creation (photography, videography, writing, and graphic design)➥ Routinely contributes and publishes blog posts on website while overseeing as needed edits➥ Filmed, edited, and posted 2 Instagram Reels that total 23,500+ plays and 250+ likes➥ Published and edited job post on Treeline’s LinkedIn page that directly led to new hire➥ Increased average number of booth attendees who have engaged with Treeline at promotional events➥ Significantly contributed to editing and launch of Treeline's new website➥ Tools: • Canva (graphic design) • Webflow (website editor) • Meta Business Suite (Facebook & Instagram content management and analysis of metrics)

Full-time role at the Shared Services Center. Position was extended twice due to satisfaction with performance and contributions to the team.➥ Slack channel content planning • Enhanced content creation and management skills by creating a content calendar for FY23 • Wrote content outlines/drafts to increase member engagement in Slack Channel • Attended meetings with 18 Operations Support teams to facilitate greater information exchange between the teams and L & C in order to generate content about team activities➥ Drafted and disseminated email campaigns via MailChimp➥ Screen recorded, edited and provided voice-overs for 5 eLearning courses to be utilized by new staff in other departments➥ Designed visual content for emails and Slack posts on Canva➥ Served as communications coordinator for intern cohort project to be implemented by U-M ITS • Short-form video promoting working in Michigan IT (includes Ann Arbor, U-M Medicine, Flint, and Dearborn campuses) • Contributed to project management and planning • Coordinated, scheduled, and conducted 12 interviews recorded as content for the video (highlight: interviewed Dr. Ravi Pendse, Vice President for IT and Chief Information Officer at U-M) • Created a communications toolkit to standardize communications pieces promoting the video • Planned initial launch of video and communications toolkit

➥ Conducted several interviews both remotely and on-site➥ Accepted contract offer on March 13th and completed initial on-boarding process➥ Offer was rescinded on April 20th after hiring freeze was implemented in response to the COVID-19 pandemic➥ Documentation available upon request

Performed a variety of duties to support Account Executives in Business Development and Recruitment activities:➥ Talent Sourcing • Identified candidates on LinkedIn, Monster, CareerBuilder and PCRecruiter applicant tracking system (ATS)/customer relationship system (CRM) using Boolean search strings • Researched annual reports, press releases, job order (JO) intakes, association/industry directories, and other sites to build profiles and lists of client companies and competitors • Sourced contact info using an array of online tools such as ZoomInfo and Google Chrome extensions➥ Job Ads • Owned process of uploading and managing job posts • Composed job ads from client job descriptions • Uploaded postings to various job boards including LinkedIn, Monster, CareerBuilder, ZipRecruiter and Google Jobs • Reviewed and qualified applicants➥ Business Development • Cultivated/identified Job Order Leads (JOL's) in the automotive and manufacturing industries across the United States • Sourced Hiring Authorities of potential client companiesAdditional Responsibilities:➥ Performed regular data entry and maintenance, ensuring accuracy of records in Variant Partners' PCRecruiter applicant tracking system (ATS) • Owned processes for clean-up and organization • Filed client information forms (salary, benefits, submittals)➥ Trained employees and interns on best practices and processes for all of the above responsibilities • Wrote and designed training manuals • Developed and assigned daily tasks to interns • Provided guidance to employees on sourcing, importing and administrative tasks➥ Participated in the strategy and management of VP's social media channels (LinkedIn, Facebook, Twitter, Instagram) • Curated content for social media posts and managed posting schedule to generate inbound traffic • Reviewed social media analytics for trends and content performance (high reach and engagement)

➥ Planning, goal setting, and monitoring of social media and streaming pages (Facebook, Twitter, Instagram, Bandcamp, Spotify, Youtube)➥ Development of brand awareness and online presence (e.g. grew Facebook page from 0 to over 1000 "likes")➥ Content creation and management➥ Generation of inbound traffic➥ Measured performance of each social media page➥ Planned and coordinated a concert tour (11 dates) across MI, IN, IL, OH, TN, & MD➥ Organized rehearsals and band meetings, accommodating the busy schedules of band members➥ Oversaw the recording, mixing, mastering and release of band's albums and singles➥ Oversaw writing for band’s original compositions, sometimes leading the direction of songs ➥ Booked concerts at 30+ different venues

➥ Utilized project management skills to provide heavy administrative support using Microsoft Office➥ Used Doodle Polls and Outlook to schedule conference call meetings on WebEx with committees, webinar presenters, and other collaborators while tracking meeting queries/reminders➥ Utilized Word to transcribed meetings, and edited documents such as a bi-weekly newsletter and case studies➥ Facilitated webinar development with presenters by arranging planning meetings leading up to live event dates➥ Assisted with tasks related to the Virtual Learning Environment (VLE): replying to various inquiries sent to the community email inbox, collaborating with the HIMSS Digital Events Manager, utilizing Excel spreadsheets to track users, proofreading and enhancing webinar slides on PowerPoint, customer service, and updating VLE-related documents

➥ Investigated and solved member issue tickets in database➥ Applied changes to members' plans after investigating claims and auditing members' accounts ➥ Removed duplicate appeal cases in database➥ Filtered through large sums of data on Microsoft Excel and Smartsheet

➥ Created smartscripts to resolve client site map and bill point inconsistencies➥ Utilized Siebel database software to analyze and create new accounts to improve sales for Sundry Report➥ Verified contact and account information through various online databases and web-based research

➥ Web-based research➥ Data entry using BPCS and Precision software➥ Collection of trade data for products to be exported/imported➥ Screening of export orders against license restrictions, embargoes, and watch lists➥ Assisting U.S. customs with compliance initiatives and screening customer against denied party listing

➥ Instructed and facilitated a class on intergroup dialogue with a focus on socioeconomic status➥ The goal of the course was to explore social group identity, conflict, community and social justice➥ Developed leadership skills through the facilitation and instruction of 16 undergraduate students➥ Practiced theoretical and experiential learning on topics such as group dynamics, conflict intervention, intergroup communication, and community building➥ Became more educated in social justice and developed a greater self-awareness of personal social identities ➥ Helped improved students' awareness of social identities throughout the semester-long course

➥ Identified grants, scholarships and other funding opportunities relevant to RACI’s goals➥ Determined RACI’s eligibility for desired grants and other funding opportunities➥ Translated summaries of funding opportunities from English to Spanish➥ Wrote summaries on potential opportunities that were presented and reviewed by financial committee