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Gregory Marc is listed as System Admin/Executiv at Cognizant at Self-employed, based in Glendale, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Gregory Marc.
Gregory Marc previously worked as Independent Computer Consultant at Self-Employed and L1 Lead System Administrator/ L2 support at Cognizant. Gregory Marc holds Bachelor Of Science - Bs from Grand Canyon University.
● Excellent leadership and exceptional teaching/training abilities● Well-rounded, positive, and motivated to get the job done● Work well independently and with a team● Versatile skill set, and willingness to learn new skills/abilities● Outstanding communication and customer service skills● Open, proactive, patient, mature, and welcoming personality● Goal oriented and eminent time management skills
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Phoenix, Arizona, United States
● Build and assemble computers● Install operating systems and programs on Mac OSX, Windows, Linux, iOS, and Android● Unlock, jailbreak, and root smartphones● Experiences: Windows Active Directory, CISCO, Citrix Receiver, SalesForce, G-Suite, SCCM, AWS Cloud Services, Remote Desktop Protocol, VMWare (Virtualization environments and software)
United States
● Windows Active Directory support for laptops and user profiles (Password and domain sync issues)● Coach and train new agents on the team and provide feedback to current agents (ticket and call audit)● Lead team in phone and chat support for hardware and software related issues and document interactions● Knowledge: Windows Active Directory, Azure, Cisco AnyConnect, Avaya, hardware and software issues
Phoenix, Arizona, United States
● Maintain company Windows and Linux servers (AWS, Azure)● Provide direct and remote support for employees and lead/coach team (RDP, Cisco Webex Support)● Experience with Windows AD, GSuite, SCCM, AWS cloud services, Cisco, Citrix, SaleForce● Configure and maintain Cisco technologies such as switches and routers, SD-WAN, VPN
Phoenix, Arizona, United States
● Achieve and exceed monthly quotas and goals● Troubleshoot iOS and Android smartphones● Troubleshoot network related issues between smartphone and the network● Find solutions for various problems and quickly adapt and think of new ways to accomplish tasks
Phoenix, Arizona, United States
● Maintain excellent customer service skills while helping students and faculty with technical issues● Provide outstanding communication over chat and phone helping students with technical problems● Have copious amounts of computer knowledge and an understanding of technical issues and systems● Schedule daily meetings with agents for productivity and audits performed on calls and tickets
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Gregory Marc works for Self-employed.
Gregory Marc is listed as System Admin/Executiv at Cognizant at Self-employed.
Gregory Marc is based in Glendale, Arizona, United States while working with Self-employed.
Gregory Marc has worked for Self-Employed, Cognizant, Air Services International (Asi), Sprint, and Grand Canyon University.
You can use AeroLeads to view verified contact signals for Gregory Marc at Self-employed, including work email, phone, and LinkedIn data when available.
Gregory Marc holds Bachelor Of Science - Bs from Grand Canyon University.
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