•My initial engagement with Inviso began with them contracting my consulting company, Tiger Mountain IT, for SharePoint Online migration services. Inviso sought to expand their service offerings to include Cloud Transformation services, which we specialized in. My staff and I joined Inviso full time facilitating the evolution of their software asset management business unit into the new "SAM & Cloud" division. •Engineered and implemented solutions for a wide range of clients, from SMB to large Enterprise organizations, with a focus on Microsoft Cloud technologies.•Worked with sales and marketing to drive business development efforts resulting in expansion of cloud service offerings at the company.•Evangelized cloud technologies at trade shows and networking events.•Improved efficiency and accuracy of the project proposals through experience analysis of existing infrastructure, and standardization of the systems migration processes.•Drove efforts to further expand the organization's service offerings to include training programs, systems integration, and business process workflow development.•Negotiated contracts with a focus on advising clients on how best to leverage available solutions to fit their precise business requirements so as to optimize their benefit to cost ratio.•Through diligent analysis and detailed planning, ensured that projects were consistently completed on time and at or under budget.•Championed, designed and implemented a lab network and server infrastructure for testing new tools and a wide variety of migration scenarios, enabling validation for client projects while gaining the experience necessary to further expand our service offerings.

•Oversaw all aspects of the business operations from finance to human resources and facilities management.•Architected and implemented technology solutions for small and medium businesses, predominantly venture-backed Start-Ups.•Recruited and trained a well rounded and highly focused team of network engineers, analysts, application developers and user experience designers to enable TMIT to take on any project and provide fully managed IT services and support for our clients.•Delegated and tracked tasks for all technology projects, while enabling employees to take the lead in areas in which they excelled.•Negotiated for all employees to be retained when Tiger Mountain IT joined with Inviso to form their new cloud services unit.

•Directed all aspects of the day-to-day operations of the IT Department including project management, personnel development, systems maintenance and support services.•Immediately recognizing a pressing need to upgrade aging systems and applications, I implemented a four year plan to modernize the entire IT infrastructure with device and connection redundancy, server virtualization, 24/7 monitoring and verified, repeatable disaster recovery procedures. These steps measurably improved stability and security, allowing for 99.99% uptime.•Expanded end user support to 24/7/365 while simplifying the process for more efficient resolution of issues.•Led the management team in the design and implement a large SharePoint Intranet solution.•Implemented cross application integrations improving workflows and reducing redundant data entry.•Administered the technology budget, providing detailed project plans with comparative cost/benefit analyses to the firm's Executive Committee, securing their approval for funding each and every year.

•Managed the Pacific Northwest office and its personnel for this San Jose, CA based company.•Architected and led the development of custom business applications, intranet/extranet solutions, and systems integrations.•Designed and managed the implementation and maintenance of IT infrastructure for a variety of SMB organizations such as law firms and technology start-ups.•Provided escalation support to end users.•Led business development efforts in the northwest region and negotiated client contracts.

•Managed IT team as well as telecom and other consultants.•Prepared yearly and quarterly budget reports and worked with the Director of Engineering and the CTO to create budget proposals.• Assessed and procured all IT systems hardware and applications within required budgetary constraints. • Collaborated with the Development team and other IT staff to architect the systems required to support the considerable and ever-growing resource demands for Nervana’s semantic search indexing cluster.• Sourced, designed and deployed the network, servers and other equipment for hosting the company’s SaaS web presence in collocated data center.• Designed and deployed headquarters data center and Mitel VOIP phone system.• Performed regular SQL Server Database maintenance and performance tuning. • Provided end user support as needed to the developers and other staff. • Worked with developers and IT staff to migrate application to .NET 3.0 and SQL 2005. • Championed and deployed network and systems monitoring and disaster recovery procedures for both the internal network and customer facing data center. • Championed, designed and deployed a test lab network and worked with application testers to troubleshoot software bugs in Nervana’s products.• Deployed NetApp SAN and configured for use by production and test server.

Designed and coded custom applications in ASP.NET and SharePoint Portal Services 2003. Updated and supported legacy applications built in Sharepoint Team Services 1.1, and various versions of .NET, SQL Server, and Access, including "ASP.old". Coded interfaces to various databases, Active Directory, and network an telephony systems to deploy a data warehouse, and designed SharePoint Applications for end user access to the warehouse.