Greg Masson Email & Phone Number

Naples, Fl, Us

• Systems Integration and Design of Custom A/V Solutions, Low Voltage Wiring, Surveillance, Automation, Lighting, and Acoustical Treatment based on site surveys and floor plans • Design custom home networks, distributed audio and video systems, Savant automation, and dedicated theater spaces.• Work closely with product representatives and procurement manager during design and delivery phase to ensure product availability meets customers desired timeline.• Coordinate with homeowner, project manager, builder, electrician, and site supervisor to ensure seamless implementation of project design and scope.• Onsite attendance at inception of installation to conduct walkthrough with client and technicians confirming scope of work and addressing any complexities and/or additional customer requirements.• Maintain consistent communication with administration and clientele to properly address change orders and billing.• Follow up with customer post installation to provide training, answer questions, obtain final sign off, and secure a positive review and/or referral.

Alpharetta, Georgia, Us

• Developed whole house and commercial building solutions utilizing D Tools System Integrator software and other resources• Prospected new construction sites and commercial spaces for future business opportunities• Worked with graphic designer to create marketing tools, brochures, and newsletters• Collaborated with outside web development company to update and maintain company website• Worked with Engineering, Project Management, and Technicians to update and develop new and existing areas of showroom• Assisted with customer database maintenance for new and existing clients from qualification to close and follow on services and business• Submitted electronic copies of all closed proposals from sales to production for procurement and installation initiation

Duluth, Ga, Us

Street, Somerset, Gb

* Met and exceeded monthly sales goals and incentives * Daily, weekly, and monthly reporting of sales and incentive progress against plan * Hired, trained, developed, mentored, and counseled employees and asst. managers to develop a high performing team.

Fairfield, New Jersey, Us

• Dedicated Theater, Home Automation and Whole House Audio Systems• Educate customer on service offerings and select products that best fit their personal needs• Successfully overhauled processes, procedures, and pricing for both labor and services companywide resulting in greater volume of profitable in-home installation and services• Ranked number one sales associate based on a combination of volume, profitability, warranties, and labor.• Trained fellow associates on successful sales and closing techniques

Us

• Client qualification• In home consultation and walk-through to determine customer needs and requirements• Proposal creation and product ordering• Staging and coordinating deliverables with the installation project manager• On-site inspections of pre-wire, interim, and final installation• Post-sale follow-up and additional sales and service• Customer loyalty retention

Audio Video Media and Electronics Retailer

Audio Engineering

Associate'S Degree, Communications Media