Director Of It Infrastructure
CurrentDesigned and implemented a robust, reliable, and scalable infrastructure utilizing on-prem, hybrid, and cloud technologies to ensure business productivity through continual evaluation of systems and services to identify areas for improvement and cost effectiveness. Provided strategic guidance of all technology related decisions with leadership and various business units, including infrastructure and product roadmaps, to maximize the company’s growth and profitability. Reduced company’s physical footprint by leveraging cloud technologies (e.g. AWS, Azure, Salesforce)Developed IT policies, procedures, and security controls along with SLAs, KPIs, and other key operating metrics.Ensured the high availability of all critical systems and services and ensure appropriate capacity was in place to meet service customer demand. Established annual technology budget and proposal process for operating and capital expenditures.Provided data integrity and data loss prevention by means of appropriate security appliances and measures.Certified all systems are secured against any identified or unidentified risks.Ensured mandated audit, risk, and compliance objectives are met in a timely and complete manner.Implemented Disaster Recovery and Business Continuity strategies to insure company reliability.Managed projects of various sizes and complexity levels.Identified opportunities for technology team and process improvement.Developed DevOps policies and procedures with emphasis on software development life cycle, application implementation or enhancements, and change management processes.