Greg Mclean Email & Phone Number

Santa Clara, CA, US

Santa Clara, CA, US

Chelmsford, MA, US

• Demonstrated and articulated the value of product quality and reliability programs.
• Liaised with the primary OEM’s quality team to promote satisfaction and trust. Reduced the cycle time for SCARs which helped raise our quality score with the customer above goal.
• Revamped Warranty and Out-Of-Box Defective Parts Per Million calculations and goal setting to assess product quality performance and develop a strategy for continuous improvement. Taught the group how to predict future.
• Conducted monthly quality meetings with major customers, the internal business unit, and contract manufacturers. Facilitated the reduction of the CM’s DPPM by 52% over the last twelve months through fostering web.
• Maintained the group’s visual customer quality board for daily meetings with quality engineers. Reduced the average cycle time for FACAR/8Ds.

Chelmsford, MA, US

• Developed a company-wide reliability program which drove the implementation of reliability best practices and procedures across business units with an emphasis on Design for Reliability (DfR). - Developed a roadmap for.
• Oversaw and governed all reliability qualification efforts for product development and manufacturing. Collaborated with cross-functional teams (Marketing, Sales, Service, and Quality) to understand customer usage.
• Established a product reliability center of excellence against which our customers measure all other suppliers. Coordinated the purchase of temperature/humidity environmental chambers and helped lay out a separate 4650.
• Created a monthly Reliability Forum to disseminate project information and for engineers to describe the 8Ds used to resolve design issues. It is also used as an opportunity for training on reliability procedures.

Milford, MA, US

• Quality Assurance Laboratory
• Managed senior engineers and technicians. Scheduled, supervised, and reviewed product and process audits. Directed projects to identify customer problems and confirm solutions.
• Developed the On-Going Reliability Program (ORT) for instruments and systems, which proactively served as an inventory for tested product to go directly to problem customers.
• Audited vendors for conformance to ISO9000 standards and company needs.
• Set up audit functions for outsourced products at vendor sites in Singapore.
• Administered the Corrective and Preventative Action System and drove resolutions.

Milford, MA, US

• Managed reliability projects.
• Led teams through Failure Modes and Effects Analyses (FMEA) and Fault Tree Analyses (FTA).
• Designed and maintained the online Reliability Engineering logging system.
• Created the Reliability Engineering Intranet Web Site.

Milford, MA, US

• Designed experiments and customer surveys.
• Modeled, analyzed, and forecasted from reliability, performance, and environmental screening tests.
• Developed test protocols, conducted experiments, and wrote final reports.
• Created procedures and acted as a consultant for other departments.

Master Of Science, Statistics

Certificate, Six Sigma Green Belt

Certificate, Manager Of Quality/Organizational Excellence

Bachelor Of Science, Mathematics

Certificate, Lean Enterprise

Certificate, Quality Improvement