Greg Meyer Email & Phone Number

Bellingham, WA, US

Los Angeles, California, US

Mangomint is next-generation salon & spa software built to run and automate day-to-day operations—from appointment booking and retail sales to staff management and payment processing.The Data Operations team supports the cross-functional organization with:- Automation among business systems- Reporting, Dashboards, and AnalysisOur systems stack includes.

Selected projects for early stage to mid-market B2B tech companies in the B2B space with a need to create a new feature, improve an existing process, analyze complicated product data, or find more customers.Examples:- Growth acceleration for a leading developer security tool- Data platform improvements for a b2b SaaS company focused on PLG growth- Product.

Seattle, WA, US

Enabling teams to work together to drive success, service, and growth, powered by Worknet GPT

Newark, California, US

Syncari is a complete data automation platform that syncs data, unifies system logic, and delivers planned changes across your GTM systems.Product manager for a suite of products including:- data platform with features like Reverse ETL, dedupe and merge, unified schema- a 0-1 business intelligence / reporting product (Insights) on top of the combined data.

Mountain View, CA, US

Redis is the home of Redis, the world’s most popular in-memory database, and commercial provider of Redis Enterprise. I built Data Programs and managed a data quality team in the Sales Operations organization.Projects included: data quality, data governance, lead routing, account enrichment, account planning and targeting, Salesforce administration, sales.

San Francisco, California, US

Executive team member who led data team for B2B company automating sales development processes.* Responsible for data acquisition, lead generation, and outbound sales process * Developed product to acquire and process data at scale* Created and maintained relationships with data vendors

Short Hills, New Jersey, US

Director Product Marketing for innovative platform delivering CRM for Customer Experience.* Partner development for multiple partners; created app to build custom sales demos* Responsible for product marketing, sales enablement, assist with pre-sales tech assessment

New York, NY, US

Customer Success Executive for SaaS retail technology serving customers of leading brands and retailers. * Responsible for satisfaction, on-boarding, and support* Accounts included Nike, Kate Spade, Urban Outfitters, J.Crew, and Bonobos(Company now owned by B8TA)

Seattle, Washington, US

Customer Success Lead for SaaS product delivering on-demand marketing analytics to agencies and brands.* First customer-facing hire at seed-funded company* Responsible for customer success and support* Managed key accounts for top 50 customers

Seattle, WA, US

Co-founder and Head of Customer Success for on-demand marketplace to price and deliver home services.* Owned customer/contractor measures of success* Led distributed customer success team in Seattle and Chennai and managed escalations* Managed and expanded team operations through seed and A funding rounds

San Francisco, California, US

Manager on distributed “Customer Wow” Team that implemented leading SaaS product for customer service.* Served and expanded top 50 clients including Nest, iHeartRadio, Fitbit, and Hotel Tonight* Built front-end customization (jQuery, HTML, CSS) and data migration scripts (Ruby, MySQL)* 100% remote with frequent travel to SF office(joined as part of.

Waterloo, Ontario, CA

Product Marketing and Customer Experience Manager for Gist Contact Manager. * Developed and maintained marketing positioning and messaging for web site and product content.* Delivered customer support, beta programs, and conducted Competitive Intelligence research* Spoke at industry events on social media and customer experience

Customer Experience Manager for leading Internet Contact Management brand. * Built support infrastructure from the ground up to support hundreds of thousands of customers.* Responsible for customer support and success* Conducted usability tests to inform product development(Company acquired by BlackBerry/RIM in Feb 2011)

Seattle, WA, US

Agent Tools Manager who delivered applications to global team in 13 countries and 36 locations.* Managed and delivered external help site for Support.Expedia.com (Customer Self-Help site used to support 5m annual contacts)* Drove requirements, design, and implementation of Knowledge Management solution and Learning Management System to 4500 Expedia.com and.

Bellevue, WA, US

Development Lead / Training Manager for 20k agent call center team and 80k rep indirect sales team.* Built and managed product comparison tool used by all internal and external call center representatives and all retail sales representatives* Coded and delivered compliance reporting application in under 90 days for 9100 indirect dealers that saved 13,000.

Mba, Technology Management

M.A., American History

B.A., Fine Arts, American History

H.S.