Information Technology professional with an MBA and over 30 years of IT management experience. Strong leadership skills in building customer-focused and results-oriented IT teams. Demonstrated success, strategic impact, and “hands on experience” with all aspects of IT and business processes. Excellent interpersonal skills and broad technology knowledge.Professional Experience Portfolio includes:• IT Strategy and Alignment • Infrastructure Design and Implementation• IT Project Management• Datacenter, Virtualization, Help Desk, and Operations• Enterprise LAN/WAN/VPN Solutions• ERP and CRM Systems and Solutions• Telecommunications and Call Center (Avaya/inContact) Solutions Architecture and Selection• Cloud/Web Technologies (SaaS, SEO, SSL, Analytics)• Information Security/Data Protection/Privacy/Compliance • IT Governance / Policy Administration• Vendor Management/Sourcing • Budgeting/Expense Control & Reduction • Business Continuity/Disaster Recovery
Listed skills include It Management, Process Improvement, Project Management, It Strategy, and 11 others.