Greg Mitchell Email & Phone Number

Chicago, Illinois, United States

Lead 40 employee back-office group. Responsible for all customer support/contact tasks not handled by front line customer contact centers, including high risk and high visibility activities. Responsible for all process development and improvement for department, coordination with multiple off-shore contractors, and cross enterprise collaboration with our.

Chicago, Illinois, United States

Operations and Quality Control Director for multi-functional group remotely located across the United States, with responsibility for residential mortgage originations underwriting, processing, and QA/QC for a top Bank of America. Responsible for daily production, capacity planning, process development/improvement and client relations.

Chicago, Illinois, United States

Operations manager for 120 person team (11 subordinate managers), remotely located across the United States, with responsibility for residential mortgage originations application processing and progression for a multi-billion dollar originator and servicer. Responsible for client relations, coordination with offshore technical assets, and the timely and.

Dallas, Texas, United States

Initially hired to head up the licensing and state examinations department for a start-up distressed loan servicer expanding from 25 states to all 50 states and the District of Columbia. Reporting directly to the general counsel and responsible for attaining over 60 separate licenses and permits for new states, while maintaining compliance for already.

Chicago, Illinois, United States

Brought on board to develop and direct marketing-sales organization for the largest mortgage banking firm in the Midwest U.S. ($4.2 billion in annual sales), holding full P&L accountability and reporting to the National Sales Director. In charge of redesign for corporate web site, including SEO, content, marketing direction, direct-to-consumer sales.

In charge of training, morale, welfare, and operational readiness for 110-member rapid-deployment unit, managing $10 million budget and overseeing $200 million in equipment. Ensured accountability for unit property and entire operation, including maintenance for over 50 vehicles. Awarded the Bronze Star Medal in Combat Operations and the Meritorious.