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Eisenhower Center offers neurorehabilitation services to individuals who have suffered a traumatic brain injury, anoxia, or stroke.Reported to the CEO while managing and directing the activities of the HR & IT department. Led organizational change strategy, benefits, compensation, employee relations, training & development, compliance, continuous improvement, and HR activities for 600+ employees, 4 offices, with operations in Michigan & Florida with a staff of 6 direct reports and multiple vendor management. Strength of setting a clear direction and developing high-performing teams who act autonomously through weekly team syncs. Director leading HR & IT strategies to meet board-directed growth objectives from $27M to $50MOpened Florida facility; staffed & trained entire staff in new business location; CARF accreditedMeasuring risk analysis pertaining to various managerial employment decisions & actionsReduced turnover by 49%; process improvement in hiring, onboarding, engagement, & recognitionThought leader responsible for setting culture; analyze data sets to devise a strategy for successChampion communication & culture; recognition, postings, policy, & change managementImplemented improved benefits, FSA Health & Dependent Care, Wellness, Medical PPOCARF accredited; ensured HR activities met compliance standards & files were updated accordinglyPrepared for OFCCP audit by the Department of Labor, created and implemented AAP planData-driven leader using attrition & new hire reports to measure impact and drive changeImplemented talent acquisition strategy, changed platforms, decreased spending, & increased hiringData-driven leader using attrition, diversity, & new hire reports to use data to drive positive change Led John Maxwell's 5 Levels of Leadership training module for front-line and middle managers, increasing retention through intentional leadership, increased communication, emotional intelligence, production, and people development

Genpact stands for “generating business impact.” We design, transform, and run intelligent business operations, including those complex and specific to a set of chosen industries. The result is advanced operating models that foster growth and manage cost, risk, and compliance across various functions such as financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include over one-fourth of the Fortune Global 500 – and those over 10 are in the top 25.Lead HR POC; manage People Ops functions in US High-Tech Vertical & Healthcare IT VerticalManagement consultant; advise client, leading Global SEO, on strategies to meet ops objectivesProject Manager; implemented 3 Genpact Kiosks on client site, cost saving of over $12kGlobal Partner; UAT on global HRIS software update implementation, software launched on timeStrategic Partner, collaborated w/US, LatAm, Europe, Africa, & Asian teams on evaluation updatesLeaders set a winning culture; analyze multiple data sets to implement innovative solutionsEmployment engagement champion; continuous feedback, monthly round tables, & skip sessions Corporate communication& culture; recognition, postings, policy updates, change managementInfluencer, through positive relationships, analyze risks, & manage a complex set of stakeholdersCounsel execs & FLM on potential legal implications pertaining to various employment actionsExcellent communicator in articulating complex change to all levels of affected populationsCoach 50+ front-line managers on proper handling of HR, legal compliance, & employee relationsStrategic planning; staffing, retention, succession, talent management, training & developmentCollaborate with business leaders; bonus recognition programs, performance mgmt, promotionsLead multiple reductions in force; mitigate risk, determine selection process, manage layoffs 😕

PMA Consultants is an international construction consulting firm and recognized leader in program, project, and construction management. We specialize in owner representation, project controls, claims management, and project risk management. Since 2000, PMA has been ranked among the top 50 Program Management firms and Construction Management-for-Fee firms in the United States by Engineering News-Record.Project Manager; plan, implement, monitor, control, & evaluate Online Benefits Enrollment SystemStrategic Partner; advise mgt on benefit carrier changes for optimal cost savings measuresManage Open Enrollment for health & FSA accounts between 16 nationwide officesCoach recruiters on strategies ensuring job vacancies fill; 52% increase in new hiresImplemented FMLA & manage FMLA & non-FMLA leaves; created policy & implemented SOPStrategic Partner; advise top management on PD program policies; utilization increase by 20%Salary advisor to CEO; communicate w/business unit leaders on employee merit increasesBenefits Manager; enroll & terminate coverage, COBRA benefits; influence 200+ employeesManager benefit-related issues, IRS section 125, QLEs, resolve/update EE needs immediatelyCompensation; salary negotiations w/candidates meeting company & clients budgetsAnalyzed benefit plans w/brokers, cost control & risk assessment factors to provide cost savingsSalary negotiations w/candidates for cost, scheduling, risk analysis, PM positionsCradle to grave HR; execute onboarding & exit interviews, ensuring company policies knownProject Manager; executed the change from paper to online enrollment for benefitsATS: CyberRecruit - Recruiting; source résumés, pre-screen, schedule, and conduct interviewsBenefits administrator; BC/BS, NVA, Delta Dental, Mutual of Omaha manage EE w/QLE’s HRIS ABRA; run reports, update/input employee data, correct discrepancies, database integrityMeticulous attention to detail in Immigration processes from H-1Bs to PERM processing

The Human Resources Department within the City of Ypsilanti's mission is to provide quality service to employees and retirees, meeting their needs in employment, benefits, training, and safety while maintaining the City's policies and procedures. The Human Resources Department is responsible for employee hiring, administration, negotiation of Union contracts, and Equal Employment Opportunity compliance.Labor Relations; mitigated grievances between Unions leading to agreed resolutionsEliminated paper-based system; created central e-system streamlined organization efficiency Employee Relations consultant with staff on supervisory issues, policies, and proceduresResearched; public vs. private comp/benefit disparity provided % premium paid EE vs. ERMERS POC for retired employees, liaison between retired members & MERS answer concerns In-processed seasonal employees; 0 discrepancies –newly arrived employees on payrollCompensation & Benefits reports generated & analyze; informed Director of resultsHRIS Citrix Incode – input salary, benefits, address, emergency contact, education levelATS: iApplicants - Recruiting - source résumés, pre-screen, schedule & conduct interviewsStaffing; pre-screen applicants, interview, advise mgt on qualitative distinctions Workers Comp program – generate reports, send to CompOne, continuously monitor programExecuted Unemployment Insurance, and verified recipient's eligibility in accordance with regulationsPerform I-9 audit for organization, ensured forms complied with federal lawsOrganized MERS voting, set dates, disseminated ballots, counted votes, announced the winnerTraining and Development: trained departments on the proper way to fill out workers comp formsNew Employee Orientation created to answer hires questions; inform on multiple EAPs

The mission of the United States Air Force is to fly, fight and win … in air, space, and cyberspace. The Air Force achieves their distinctive mission capabilities on a shared commitment to three values: Integrity first, Service before self, and Excellence in all we do.Managed Human Resources Department services; reenlistments, promotions, retirements, separations, testing, reassignment, data entry, career development, recruitment, compensation benefits, file maintenance, travel orders, awards, decorations, unit fitness programs, training, benefits programs, disciplinary actions, career status bonus, special pay, performance feedback, evaluations, and more...Consultant to Commanders, First Sergeants, and other leaders to provide AFI policy guidanceManager of Rest & Recuperation Joint services in Kabul, Afghanistan; 300+ service membersManager of Congressional Inquiries OEF; liaison between Senators & CommandsManager HR Dept; raised 18th FTS audit rating from submarginal to outstanding in 6 months Coordinated testing notifications for all enlisted members stationed at Hurlburt FieldProgram Manager; acute attention to detail ensuring member's eligibility for leave programManaged Leave-web; processed before the start date; convalescent, emergency, and terminalTracked $200k+ in gov't travel card accounts, ensuring compliance, and zero fraudulent activitiesIn-processed incoming rotations; ensured paperwork was in order; missions started 12 hours after arrivalReviewed decorations database for discrepancies/redundancy and restored database integrityHRIS - Citrix MilPDS and PC-III input data and maintained database reflecting up-to-date infoBase Honor Guard Top Trainer; supervised and trained 30-member team; active duty funerals, retiree funerals, veteran funerals, parades, retirement ceremonies, promotion ceremonies, weddings