Our Product Team supports Property and Real Estate Management Industries achieve their Asset operations, Risk and Insurance management goals!The Vision RECap platform harnesses the power of advanced analytics and comprehensive reporting tools, enabling Users to manage assets with exceptional efficiency and clarity.The platform's concept rests on 3 foundational pillars.1) Asset registration and asset data management: Employs a multi-step asset registration module, through which Users of the platform can register their Assets with editable data and serves as the basis of Asset, Risk, Insurance and Operations related analytics and reports on the platform. Aggregates and analyses data from the platform’s multiple sources, providing insights into asset performance and valuation through reports and analytics. Facilitates informed decision-making through real-time analytics and reporting.2) Risk Management: Features Asset Safe Spot Checks (ASSC) for detailed on-site inspections. Offers tools for risk and incident identification, assessment, and prioritisation, to help develop risk mitigation strategies.3) Insurance Process Streamlining: Simplifies the insurance process by providing an interface for Brokers and Insurers to manage client portfolios.Encourages direct communication and collaboration by allowing Brokers to invite Insurers to the platform.

India Cricket Tour Team managerU15 inaugural Golden Triangle Tour of India 9 games/ 14 nightsDelhi, Agra and Jaipur Cricket Academies and Cultural Tour.@sydneybeachescricket

MICROGO has a mission to make on demand learning engaging, fun and convenient. We provide highly engaging mobile learning solutions with multimedia using the award winning EdApp platform.EdApp platform in short is a Cloud based "Learning Management System as a Service (LMSAAS)"Corporate employees can immediately access customised and curated Branded learning content in real time on their own Devices based on their role type and workplace goals.Multiple User Cases to match your Organsation's needs;Internal Product launches.Employee Onboarding and Compliance certification tracking.Workplace Internal and External Audits, an Organisational fact-base of People, Process, Data and Systems accessible in one place.Customised Employee Training and development learning paths with measurement leaderboards.Services we can offer include;Research, design and developmentProject managementMicrolearning platform implementationTraining on authoring and managementSystem Integration

Reporting to Head of Operations Asia Pacific.Leading the Data Operations Team and deployment of the Canopius Digital Underwriting Platform and Data Exchange Framework.The solution includes three core components.1. Core SAAS Platform. Core application to launch, manage and service new and existing Commercial insurance products digitally.2. Client Portal. Online quote and bind tool, Lloyd's 5.2version bordereaux generation and real time portfolio management performance.3. Data Exchange. Cloud based technology and big data automation tools to process intermediary data, conform to Lloyd's 5.2 Data standards, enrich and analyse underwriting and claims performance.Tech stackKimball Data Warehousing methodology using the Microsoft Technology StackData BricksAzure Data Lake Gen2Power Bi.Multi-Dimensional Reporting including Star and Snowflake designs.The Delta Lake design provides ACID transactions, scalable metadata handling, and unifies streaming and batch data processingCentralisation of data ingestion including 90+ Bordereaux files per month from external data owners, automating data storage to a common data schema and data enrichment to aggregate risks, claims and premium.Creation of Data Governance and Data Operations Team to support the Business growth objectives.The APAC Data Operations Team provides many strategic benefits, ranging from improving underwriting decision making capabilities, unlocking new business opportunities, superior data handling capabilities to strengthen our value proposition with clients as a trusted risk partner, and better future-proof processes across most functions2 Full Time Data Stewards- works with each domain business owner to execute governance activities 1 Full Time Data Engineer.-responsible for managing, optimizing, overseeing, and monitoring data retrieval, storage and distribution throughout the organizationManagement of Third Party software services provider, BCP and Master Services Agreement.

Implementing and launching a new digital end to end Insurance platform with three core components.1. Core SAAS Platform. Core application to launch, manage and service new and existing insurance products digitally.2. Client Portal. Online quote and bind tool, bordereaux generation and real time portfolio management performance.3. Data Exchange. Cloud based technology and tools to process, transform and analyse pre purchase, purchase and post purchase data.

Executing and aligning your business operations, customer journeys and service employees is critical to retain, grow and expand your customer base in this new low growth environment.Knowing the game changing ideas to supercharge your core customer experience is not enough... Knowing how to execute and embed game changing secure technology, API's, Vendors, process data and up-skill your service employees is critical to differentiate your Brand to Value driverValue drivers1. Evolving consumer experience for seamless service drive (Insurtech Products)2. Insurtechs need to satisfy their customers/clients while growing profitability and reducing operational costs3. Modernising Business operating models with the new availability of massive data sets, toolsets and frameworks to position organisations for growth, innovative digital solutions Senior Product and Customer Experience LeaderLean Six Sigma Black Belt, Professional Scrum Master

Reported to: CEO | Managing Director International Ventureso Team size 18 Resourceso 14 R&D resources Netanya, Israel (7 developers, 3 BA’s, 2QA’s, 1DM, 1SDM)o 4 CX resources Sydney, Australia (1 Product Owner, 1 UAT manager, 1 Infra lead, 1 Card manager)o 100 days to customise Israeli Proprietary Underwriting operating system (Ensure) for Australian BrokersAppointed to proactively drive early-stage preparation and launch of 5 disruptive travel insurance products, embedding 4 new customer journeys (B2B, direct portal, phone and Omni channel policy sales and claims fulfilment) card spend authorisation and card acceptance operating procedures. Recruitment and joint training of CX & R&D resources, re-alignment of Product R&D roadmap with customers needs and stream lining of product delivery activities.Results:Launched on April 7 2018 and within 2-years achieved 524% growth in customer premiums (industry norm 7-10%) through winning an exceptional share of the traditional online B2B and B2C market including two national awardso 2019 Winner Specialty Claims Excellence – Mansfield Awardo 2019 Highest Rated Domestic Travel Insurance Policy – Choice AwardDelivered innovative Customer Experience for brokers and members via:o Real time NPS technology (Howazit) | Digital servicing hub (CommBox) connecting consumers via chosen channel (WhatsApp, LiveChat, Facebook msg) and task/bot automation | Real time sales and portfolio management (Salesforce & Tableau SSO) | Medical file settlement (United Healthcare Global medical) |Card issuer (Volt Bank)|o Leading Broker experience on Largest Insurance Broker Ecommerce Exchange (EBIX Sunrise)

Reported to: Director | Vice President Global Product Development Operations (New York)Improvement identification, business case validation, and management of the Program Management Office to lead solution transformation in the region, project execution, improve capability, and drive margin improvement and measure operational efficiency, whilst ensuring internal engagement across a project portfolio of US$8-9MHigh profile projects that I led, implemented and validated included;*Created a US$375M global FX revenue stream via an automated online card payment feature, closing a high volume OTC product gap for Australian, UK and US FX Client managers*Program Lead for Apple Pay, Samsung Pay and Android Pay Digital Wallets supporting the Australian Corporate Card Client division and all of their stakeholder interests. (UAT, risk, Issuing, onboarding) *Increased Asia’s AR matching operations accuracy and latency resulting in 30% reduction in remittance errors, $30M additional payments every month and 85% of payments achieved straight through processing on day zero.*Launched a critical complex 24/6 tele-servicing facility in Manilla for 11K Asian Corporate card clients retaining $3B payment volume. The Team doubled in 2 years, maintaining double digit growth rates. I was recognised in the top 3% of global performers.*Founded the Global Service ‘ACT Team’ with 400K Client B2B transactions across global lead markets in 2014. The project was a large scale 8 market solution with aggressive timelines to hire and on-board 49 off shore resources, manage 5 project managers and 2 service vendors across 4 regions (Canada, Germany, India, Aust.)

Reported to: Director | Vice President Global Transformation (London)Improvement identification, business case validation, and supporting the Program Management Office to lead solution transformation in the region, project execution, improve capability, and drive margin improvement and measure operational efficiency, whilst ensuring internal engagement across a project portfolio of US$6-7MHigh profile projects that I led, implemented and validated included;*Boosted Pre-tax Income (PTI) by $1.3M in Australian tele-sales centre increasing fortnight conversion rate by 9%. 12 months later the business integrated the NZ market to this platform.*The David Jones contract in 2008 required 27,000 new merchant agreements representing a 42% YOY increase, double the current BAU salesforce and partner capacity. I volunteered for this critical program and negotiated a new opt-out mass merchant acquisition model with the four leading Australian banks in 4 months. I held design workshops with Bank and Amex technologies to refine the new process capability that enabled instantaneous terminal set up within 1 day, partnered with legal, compliance, risk and marketing teams to launch an opt-out marketing offer coupled with a lucrative rewards program to incentivise new merchant card acceptance which achieved a conversion rate of 75%. Increased Australian Merchant locations in force by 42%, and acknowledged through global Innovation Chairman’s Award, 2008.*Managed $2M budget in project managing the on-boarding of Salesforce.com to 164 account management users across 7 markets in Asia in 6 months. Partnered with Salesforce consultants and lead users to create the product roadmap, complete UAT testing, onboard and train users, customer views and reporting for stakeholders.

Reported to: Senior Manager Australian Business planning and development*Production of Monthly dashboard KPI suite (Sales, Servicing, Marketing and Business unit performance)*Reduced production time by 50% through introducing automated monthly KPI suite*Increased High Value Card Member coverage and spending by 15% by creating a Sales Team cloud prospecting tool (Project RAPID) – with project winning a GLOBAL SIX SIGMA IQ EXCELLENCE AWARD FOR BEST DESIGN.

Played key role in Woolworths achieving 10% sales growth, 20%+ profit growth and superior shareholder returns under the $2B Woolworths cost reduction initiative, Program Refresh.Implemented and validated sustainable in-store and supply chain operational improvements across Supermarket, Merchandise and Liquor Divisions, reinvesting cost savings into lower shelf prices supporting sales/profit growth.CORPORATE FINANCE ANALYST - WOOLWORTHS LIMITED (JAN – OCT 2004) *Production of monthly CEO and Board Business Unit Performance reports*Financial modelling of margin contribution from new acquisitions and new store rollout plan*Generated, distributed and consolidated business unit budgets for 2004-2008 Strategic Plan.*Created 5-year Australian Supermarket NPAT model demonstrating impact of 15-20% price reduction on market participants, in partnership with Bain Consulting; and 5-year Total Shareholder Return Model for Woolworths options working in partnership with Reuters.BUSINESS GRADUATE DEVELOPMENT PROGRAM - WOOLWORTHS LIMITED (AUG 2001 – DEC 2003) *Identifying and implementing and reporting re-engineering results under the $2B cost reduction Program Refresh.*Reduced cost of doing business by 67 basis points over 2-years though project rotations across supermarkets, Big W and Dick Smith divisions; and spearheaded $2M in operating savings by implementing Australia’s largest sale and lease back finance tender for Woolworths 6K strong vehicle fleet.