Greg Nilsen

Greg Nilsen Email and Phone Number

Manager, Product Management @ SUNRx
Pittsburgh, PA, US
Greg Nilsen's Location
Greater Pittsburgh Region, United States, United States
Greg Nilsen's Contact Details
About Greg Nilsen

I am a strategic and analytical professional with over 10 years of experience developing and training teams, directing product management lifecycle, and analyzing and effectively executing go-to-market strategies.My expertise lies in creating an enhanced focus on user experience and customer satisfaction to build brand/customer loyalty, allowing a greater impact on overall sales and revenue. I am known for my innovative mindset, ability to take a fresh approach, and being extremely self-motivated, which has resulted in championing customer-centric culture across organizations and driving transformational changes that reshape product delivery to diverse customers.As a dedicated mentor and compassionate leader, I have supervised teams to meet defined requirements and execute streamlined project-related operations. I strive to provide value as a company resource by organizing departments, administering budgets, and fulfilling stakeholders’ needs.A few of my career highlights include: • Performed as a Manager of Product Management at Thomson Reuters and reduced duplication efforts to cut cost and spending across products by clearly defining processes and workflows, mitigating cloud spend by 20% and slashing spending in support/services by 10%.• Maximized the number of production releases across the portfolio from 1-4 to 4-12 annually by implementing and improving agile methodology, automating testing, and focusing on increasing the delivery of customer value within Thomson Reuters.• Created a new business plan to clarify business objectives and discover potential opportunities for growth and expansion, enhancing revenue by 50% as a Product Manager.• Transformed product from self-hosted SaaS to cloud-native SaaS in Azure to handle larger volumes of data and more users/subscription customers, enabling 10-20% annual growth during the tenure of 2015 to 2017.“If you don’t invest in the future and don’t plant for the future, there won’t be one.” – George Buckley

Greg Nilsen's Current Company Details
SUNRx

Sunrx

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Manager, Product Management
Pittsburgh, PA, US
Greg Nilsen Work Experience Details
  • Sunrx
    Manager, Product Management
    Sunrx
    Pittsburgh, Pa, Us
  • Sunrx
    Manager, Product Management
    Sunrx Mar 2023 - Present
    San Diego, California, Us
    Hired as first product leader at SUNRx to manage a product portfolio of three different solutions used by hundreds of Critical Access Hospitals, Fully Qualified Health Centers and other healthcare entities, as well as thousands of pharmacies across the United Sates. Function as a product strategist to help define the roadmap forward from support-driven organization to a market-driven organization. Conduct market and customer research to help identify critical enhancements and identify new market opportunities.Highlights of accomplishents in this role include:• Onboarded and lead three new Product Manager roles to help establish and drive Product Management practices in the organization.• Established product roadmaps to align with customer needs and organizational objectives.• Implemented prioritization practices to help ensure that product enhancements, implementations, and other projects align with business goals, driving a 300% increase in product deliverables.• Created a Product Planning Board to increase customer feedback and communicate planned roadmaps more effectively.• Key advisor for business evaluation initiatives, helping identify key productivity blockers and implementing solutions to resolve them.
  • Thomson Reuters
    Manager, Product Management
    Thomson Reuters Sep 2017 - Feb 2023
    Toronto, On, Ca
    Managed a portfolio of three different legal reporting and billing products designed to improve informed decision-making, expedite financial projections and operations, and streamline billing compliance and success rates for large international law firms. Functioned as a product strategist to pinpoint market opportunities and assess product concepts that align with customer needs and business objectives by coordinating with cross-functional teams. Conducted pricing analyses to expand into new markets, determine the optimal price point for products/services, and maximize profitability. Formed multiple big-picture business cases to pursue new markets and grow business by identifying and pursuing new capabilities, markets, and opportunities.Highlights of accomplishments in this role include:• Decreased duplication efforts to cut cost and spending across products by clearly defining processes and workflows, mitigating cloud spend by 20% and slashing spending in support/services by 10%.• Migrated two data warehousing and reporting products from on-premise-only offerings to cloud-based offerings.• Increased the number of production releases across the portfolio from 1-4 to 4-12 annually by implementing and improving agile methodology, automating testing, and focusing on increasing the delivery of customer value.• Boosted product growth to 10-50% by pinpointing customer needs, preferences, and pain points while reducing product overhead by 33%.
  • Thomson Reuters
    Product Manager
    Thomson Reuters Jul 2015 - Sep 2017
    Toronto, On, Ca
    Oversaw eBillingHub to assist law firms in billing out and communicating effectively with the corporate legal teams. Established and promoted product management and agile practices for a product previously without a product manager, offering greater transparency into the product development process to both customers and internal stakeholders.Highlights of accomplishments in this role include:• Executed new customer communication programs, including a new feedback website, 8 quarterly in-person roadmap presentations, 16 quarterly broadcast roadmap presentations, and dozens of customer interviews, achieving higher customer retention and satisfaction.• Conceptualized a new business plan to clarify business objectives and discover potential opportunities for growth and expansion, enhancing revenue by 50%.• Designed and launched an API platform to enable the growth of the partner program, target new markets, and allow info sharing between applications, receiving positive remarks from superiors.• Transferred product from self-hosted SaaS to cloud-native SaaS in Azure to handle larger volumes of data and more users/subscription customers, enabling 10-20% annual growth.
  • Grant Street Group
    Project Manager
    Grant Street Group Aug 2011 - Jul 2015
    Pittsburgh, Pa, Us
    Administered large-scale and highly visible projects by creating a project plan and assessing available resources. Coordinated with functional architects and developers to ensure technical feasibility and clarify requirements.Highlights of accomplishments in this role include:• Headed eight product consolidation projects by evaluating customer needs, identifying product gaps, and carrying out testing and validation, minimizing overall system complexity and overhead by 25%.• Spearheaded five large-scale implementation projects of SaaS tax collection and billing systems for government entities by delegating tasks according to available resources, decreasing average project times by 15-20%, including moving Miami-Dade County from a green-screen terminal system to a SaaS application.• Introduced a template for the data conversion process to provide a framework for quality control, allowing the company to validate and verify the accuracy of converted data.• Handled data conversion projects by devising a project plan and managing the project schedule, slashing data conversion overhead by 33%.
  • Northrop Grumman Information Systems
    Product Manager And Software Development Lead
    Northrop Grumman Information Systems Feb 2007 - Aug 2011
    Falls Church, Va, Us
    Expanded customer base by recognizing new markets, focusing on customer acquisition, and leveraging data-driven insights. Conducted analysis for a core customer, one of the largest mills in the US concerning international shipping.Highlights of accomplishments in this role include:• Supervised a team in managing the development, testing, business analysis, support, and sales of steel supply chain software, growing revenue by 30% and cutting costs by 20%.• Enhanced customer analysis and prioritization practices to increase customer satisfaction and obtain more efficient resource allocation, trimming overhead by 20%.• Introduced the product in a new market segment while augmenting the capabilities of existing customers, driving product growth of 30%.
  • Express Financial Services
    Database Developer And Administrator
    Express Financial Services Mar 2006 - Feb 2007
    Us
    • Reviewed and re-wrote queries and code segments to drive optimizations, reducing processing times by as much at 99%• When business changed operational software, provided data migration and verification tools to complete the process accurately and efficiently• Built new data analytics databases to provide insight to business operations
  • Upmc
    Systems Programmer/Analyst
    Upmc Aug 2004 - Mar 2006
    Pittsburgh, Pa, Us
    • Developed medical research SaaS software to facilitate the collection, processing, and analysis of patient data• Expanded systems with new features and structural components• Designed and implemented security measures to protect data• Troubleshot and resolved problems with programs and systems• Trained end-users in best practices to minimize errors and protect key data
  • Fedex
    Supply Chain Services Intern
    Fedex May 2001 - Jul 2001
    Memphis, Tn, Us
    • Assisted in the development and application of warehousing management utilities including RF and IR devices and tracking software. Maintain and update legacy code. Generate client-facint reports using CrystalReports.
  • Columbus Dispatch
    Tech Support Intern
    Columbus Dispatch Jun 1999 - Aug 2000
    Columbus, Oh, Us
    • Provided internal tech support, data processing, hardware and software installation and maintenance (Windows NT, various e-mail clients, and newspaper-specific software). • Primarily responsible for swing-shift IT support and troubleshooting, both for on-premise and remote computers. • Created and maintained tech support intranet page in HTML.

Greg Nilsen Skills

Databases Agile Methodologies Business Analysis Software Development Integration Management Team Leadership Web Applications Sdlc Business Process Improvement Project Management Database Design Saas Process Improvement Business Process Product Management Business Process Development

Greg Nilsen Education Details

  • University Of Pittsburgh
    University Of Pittsburgh
    Computer Science
  • Hiram College
    Hiram College
    Computer Science
  • Hilliard High School
    Hilliard High School
    Honors Diploma

Frequently Asked Questions about Greg Nilsen

What company does Greg Nilsen work for?

Greg Nilsen works for Sunrx

What is Greg Nilsen's role at the current company?

Greg Nilsen's current role is Manager, Product Management.

What is Greg Nilsen's email address?

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What is Greg Nilsen's direct phone number?

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What schools did Greg Nilsen attend?

Greg Nilsen attended University Of Pittsburgh, Hiram College, Hilliard High School.

What are some of Greg Nilsen's interests?

Greg Nilsen has interest in Health.

What skills is Greg Nilsen known for?

Greg Nilsen has skills like Databases, Agile Methodologies, Business Analysis, Software Development, Integration, Management, Team Leadership, Web Applications, Sdlc, Business Process Improvement, Project Management, Database Design.

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