Greg Chan Email and Phone Number
Greg Chan work email
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Greg Chan personal email
Greg Chan is a Software Dev Engineer II at Amazon Web Services (AWS) at Amazon Web Services (AWS). He is proficient in Cantonese.
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Software Dev Engineer IiAmazon Web Services (Aws) Dec 2022 - PresentSeattle, Wa, UsFSx
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Software Development EngineerAmazon Web Services (Aws) Jun 2021 - Dec 2022Seattle, Wa, UsFSx
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Software Development Engineer InternAmazon Web Services (Aws) Apr 2021 - Jun 2021Seattle, Wa, UsFSx
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Software Engineer In TrainingAmazon Jul 2020 - Mar 2021Seattle, Wa, UsAmazon Technical Academy -
Data Collection TechnicianAmazon May 2019 - Jul 2020Seattle, Wa, UsAmazon Dash Cart• Address and solve multi-faceted problems in preparation for a new technology product launch in the physical retail sector by facilitating interaction between Product, Engineering, and Program teams.• Travel to launch sites to manually gather 20,000+ data points and run load tests for a new product.• Run an experimental lab for a core confidential project with various cross-team stakeholders by utilizing Tableau, SQL, and Excel along with internal tools to curate and analyze large datasets.• Collaborate with engineers to troubleshoot technical issues by recreating bugs and prioritizing fixes to provide the optimal customer experience.• Test and maintain several prototype devices through progressive iterations of development.• Prioritize customer feedback into actionable change to product features by compiling and presenting survey results from hundreds of respondents.
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Sds Resolutions SpecialistAmazon Oct 2018 - May 2019Seattle, Wa, Us• Serve as a subject matter expert in multiple domains of specialized customer service and driver support. • Analyze current data trends and utilize incoming information to create and implement workflow optimization and begin process improvement.• Collaborate with senior leadership, product/program managers, and technical teams to identify recurring issues and provide long-term solutions for both internal and external stakeholders. • Revised standard operating procedures and reduced driver support contacts by 10% by identifying a daily recurring critical issue with Amazon drivers’ delivery routes and drafting and presenting a resolution proposal.
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Server / BartenderAgrodolce Llc Oct 2016 - Sep 2018Seattle, Washington, Us• Improved service quality and increased sales by developing a strong knowledge of the monthly-changing menu.• Resolved customer questions, issues, and complaints with due diligence and efficiency.• Developed rapport with the customer base by forming a good relationship while maintaining professionalism.• Created and implemented a marketing initiative that doubled the number of weekend reservations over a two month period and increased sales by an average of 25% which consisted of improving social media presence, aggressive advertising for seasonal food and drink specials, and revamping the layout of the menu.
Greg Chan Education Details
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University Of WashingtonEnvironmental Science And Terrestrial Resource Management
Frequently Asked Questions about Greg Chan
What company does Greg Chan work for?
Greg Chan works for Amazon Web Services (Aws)
What is Greg Chan's role at the current company?
Greg Chan's current role is Software Dev Engineer II at Amazon Web Services (AWS).
What is Greg Chan's email address?
Greg Chan's email address is gr****@****zon.com
What schools did Greg Chan attend?
Greg Chan attended University Of Washington.
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