Gregor Kocman Email & Phone Number

Ivančna Gorica, Slovenia

Although I have already worked at Akrapovic d.d., I was previously outsourced here. At the end of 2016 I was employed by the Akrapovic company as one of their own. My duties remained similar as a few years ago but in addition to those I also began using the SAP and SCCM platforms, started training new employees in the area of IT security, managing hardware inventory and took part in various projects. The workload also increased since the last time I worked for the company since the number of employees increased by a few hundred and surpassed one thousand employees in 2017.

Ljubljana, Slovenia

My primary responsibilities at Alarix d.o.o. were day to day troubleshooting of various customer problems either via ISL or Teamviewer, phone instructions or visiting on site. They also consisted of PC and laptop repair, deployment of new computer and electronic equipment, redeployment of used equipment as well as system and software deployment. On occasion I also got involved in some small or medium scale network cabling and instructing customers in the use of various software solutions, depending on the type of our projects.

Ivancna Gorica, Slovenia

I was outsourced to Akrapovic d.d. by Alarix d.o.o. for just over two years. In this period I was supporting over 250 users including top level users such as the company's owner and CEO as part of their IT helpdesk department. This involved but was not limited to new employee training, hardware repair and upgrades, deployment of new computer and electronic equipment, system and software deployment, communication with foreign suppliers, tech support and company branches (mostly from Italy, Austria, UK and US), some work with OSX (limited), troubleshooting and programming handheld bar code scanners (Symbol, Motorola) and bar code printers (Datamax). I also managed printer, multi-function devices and copier troubleshooting (e.g. configuring them on the network, removing stuck paper, swapping toner and drum units). I also designed Infopath and Sharepoint forms used by the entire company, created backup images (Ghost), set up mobile phones for users (Windows phone, iOS, Symbian), transferred contacts and data between phones and synced them with their Exchange server. My position also involved small scale network cabling, data rescue, telecommuting, and Bitlocker encryption of the company’s laptops and external USB devices.

Ljubljana, Slovenia

At Acord-92 d.o.o. I assembled PC systems and swapped laptop keyboards (e.g. English keyboards with Slovenian models), performed diagnostics and troubleshooting on computers that customers returned as faulty.

Skofja Loka, Slovenia

My responsibilities at Lokacom d.o.o. were basically the same as they are currently at Alarix d.o.o. Please refer to the description above.

Skofja Loka, Slovenia

I joined the crew of our local TV station in Skofja Loka, Slovenia while I was still in high school as it seemed like an interesting opportunity and was happy to spend my time there every chance I got for the next 5 years. I started working there as a cameraman but soon took up more responsibilities in the positions of studio and field technician, audio/video editor (including subtitling), co-producer and even live show director.

Skofja Loka, Slovenia

My duties at Ari d.o.o. were mostly in the area of graphic design (e.g. design of business cards, street signs and restaurant menus), assisting with finalizing architectural documents and delivering documents to government offices or customers. In addition to my official duties I also took care of computer and network troubleshooting at their office. On a side note, after 15 years some of the customers I met at Ari d.o.o. have remained my customers to date as they are obviously happy with my troubleshooting skills.

Information Technology, Unfinished

High School Graduate, Basic / Broad General Programmes, Final Exam Score 22/25