Gregorio Vincent Email & Phone Number

United States

Seattle, Washington, United States

Greater Seattle Area

- Own the end-to-end quality of features for various Xbox Game Studios titles, ensuring thorough coverage and readiness for player engagement.- Develop comprehensive testing strategies to validate feature sets within gaming titles.- Utilize cutting-edge technologies, custom tools, and data analysis to enhance quality storytelling.- Participate actively in design reviews, build evaluations, and defect management throughout the development cycle.- Partner with studios to ensure the utmost quality in the release and ongoing maintenance of their games

Oakland, Ca

- Booked 14 performing acts over two stages for the 2nd & 3rd Annual Black Joy Parades including T-Pain & Leikeli47- Created performance schedule- Coordinated with agents, managers, artists, production, & marketing teams to ensure all needs were met- Senior lead for stage management team

Oakland

- Work closely with developers and Feedback Studio/iThenticate product owners within a multi-timezone agile team to test existing and new products/services for Turnitin’s 100,000+ daily global users - Respond to reports of system malfunctions by investigating, confirming, and documenting bugs so they can be prioritized and fixed by the development team- Manage, launch and monitor weekly code releases via Jenkins & Splunk- Improve code coverage by updating and writing new automated tests using Python and Selenium Webdriver as part of a 400+ test suite- Utilized online courses to gain a better understanding of Python and Selenium

Oakland

-Proactively support the Turnitin product line via primarily email (Salesforce), phone (sometimes Zoom meeting), ensuring problem resolution, system access, and optimal system performance.-Provide Support for Integrated Services with Learning Management Systems such as Blackboard, Canvas & Moodle.-Create and lead Blackboard orientation sessions for fellow Tier 1 team members.-Assist in the translation, maintenance, and updating of technical documentation associated with the product line.-Member of Culture Club to plan and organize company culture initiatives.

San Francisco Bay Area

-Field client tickets, emails and calls regarding technical issues including but not limited to connectivity, browser compatibility, installation of plugins, and database latency issues-Utilize an internal JIRA ticketing system to track and manage client and internal requests-Provide client training on the Axcelerate platform utilizing conference applications, like Go-To-Meeting, and occasional onsite visits-Execute thorough quality checks of new data, productions, and other work product to ensure all standard operating procedures have been followed

San Francisco Bay Area

-Buy and manage Craigslist Job postings for 100+ U.S. cities by executing Python code-A/B test ads via Optimizely for maximum exposure and driver signups-Build landing pages with HTML and CSS for new marketing campaigns-Engage with potential partners via Zendesk to prevent on average 20 lost signups a day

San Francisco

-Managed the shipping process of over 1000 customer orders from scheduling shipments to findingmissing freight-Shipping coordinator for newly developed Sales Team-Main lead on resolving shipping issues from returns, damaged items, address changes, deliveryETAs, and VIP orders-Developed KPIs to monitor Customer Return Rate

New York

- Recruit and onboard new providers (cleaners & handymen)- Handle purchasing, shipment, and return of supplies for 23 cities in the US- Manage vendor relations- Keep track of company inventory

Soho, Ny

-Maintain brand and operational standards (visual, cleanliness, etc.)-Manage customer needs and exceed expectations by utilizing the UNIQLO service standard-Assist management to identify and resolve issues in the store-Provide product and brand knowledge to customers

Greater New York City Area

-Worked with distributors and suppliers to maintain a consistent inventory of 108 SKUs needed for two restaurants-Managed the transfer of goods to restaurants in Manhattan and Connecticut -Tested and researched 5 new products featured on the menu-Researched and recommended inventory management software that was implemented to streamline the inventory management process

Brooklyn, Ny

-Managed day to day relationships with clients such as Yelp & Red Bull-Sold agency services to businesses including event planning, marketing campaigns, & playlist curation-Developed leads by staying up to date on trends in the ever changing entertainment industry and making 50+ calls a day

Brooklyn, Ny

-Selected & curated music to be featured on the Couch Sessions website which receives over 2500 unique visitors daily-Coordinated flow of articles amongst 8 music writers-Managed and produced 11 performance events in NY & other cities around the country including our “Circus” showcase at SXSW in Austin attended by a crowd of over 200

Miami/Fort Lauderdale Area

-Full-Time mentor and tutor for youth at an underperforming high school -Created and implemented lesson plans for one-on-one and small group tutoring in Reading andLeadership Development for 150 students -Collaborated with teachers, administrators, and curriculum specialists to carry out Positive Behavior System

Brooklyn, Ny

-Maintained relationships with media partners for Brooklyn Hip Hop Festival and added two additional media partners -Led a group of 10 volunteers during five events and the Main Day of the Festival which was attended by more than 15,000 people-Worked closely with Operations Manager to prepare contracts and guest lists for events

Bachelor Of Science (B.S.), Applied Economics And Management

Web Development, Algorithm, And Data Structures Foundations

-In an intensive, 24-week program, I learned how to be a developer capable of breaking complex problems into manageable tasks. -Learned.

Exchange Program

-First student from Cornell to visit IESEG School of Management via the CALS Exchange Program. -Coursework included cross cultural.

High School