Gregório Oliveira Email & Phone Number

São Paulo, São Paulo, Brasil

"Software Business Leader | Turning challenges into solutionsWith a focus on deeply understanding customer needs, I lead the Software area, responsible for a complete portfolio of solutions that encompass DevOps, FinOps, Observability, Data Management, Service Desk and other disciplines.I work on developing customized technical proposals, conducting Proofs of Concept (PoC) to clearly and concisely demonstrate how our solutions can boost customers' business.I believe in offering much more than just tools: we build strategic partnerships to deliver complete solutions that help our customers overcome their challenges and achieve their business goals."

São Paulo, Brasil

Barueri, São Paulo, Brasil

Working on the implementation and administration of Datadog, Solarwinds and Appdynamics tools.Responsible for all project delivery, configuration, creation of alerts, dashboards, customization, integrations with ITSM tools, notifications, among others. Integrations via API with these tools as well as these tools for third parties.

São Paulo, São Paulo, Brasil

Acting in the management of the Appdynamics environment for Vita clients.Acting as a pre-sales representative for tools in the VitaIT portfolio, executing FMD, POV and delivery in contracts.

Osasco

Responsible for mapping and understanding the monitoring demands requested by the business areas;Responsible for defining and implementing monitoring for all business verticals together with the business area;Management of suppliers and demands for service providers;Administration of the Appdynamics APM tool;Implementation and administration of the Solarwinds monitoring tool;Definition and creation of monitoring models and components;Integration via API between monitoring tools, ITSM (ServiceNow/Jira), AWS, among others.Responsible for evaluating new tools and commercial contact with suppliers;Responsible for developing technical and business dashboards for the company's main service verticals;Contributions:CCO Architecture Review

Osasco, São Paulo

Responsible for the demands related to the CCO.Mapping of NOC process flows;Responsible for the mapping and understanding of the demands of monitoring requested by the business areas;Management of suppliers and demands for service providers;APM Tool Administration Appdynamics;Monitoring Tool Management Solarwinds;Analysis of functionalities in the Flexvision monitoring tool;Responsible for evaluating new tools and commercial contact with suppliers;CONTRIBUTIONSImplantation of Antenna Monitoring 915;Implementation of Monitoring of Elements of Clues related to Supply;Deployment of Solarwinds WPM Module for Synthetic Test Execution;Implementation of the APM Solution Appdynamics and development of several dashboards for technical and business areas;

São Paulo

Responsible for mapping and understanding the monitoring demands requested by the business areas;Responsible for defining and implementing monitoring for all business verticals together with the business area;Management of suppliers and demands for service providers;Administration of the Appdynamics APM tool;Implementation and administration of the Solarwinds monitoring tool;Definition and creation of monitoring models and components;Integration via API between monitoring tools, ITSM (ServiceNow/Jira), AWS, among others.Responsible for evaluating new tools and commercial contact with suppliers;Responsible for developing technical and business dashboards for the company's main service verticals;Contributions:CCO Architecture Review

São Paulo

Analysis and management of network elements and links operations NET Brazil, following disruption, degradation and instability in services (Virtua, Netfone, PayTV), interfacing with operators, headends, Datacenter and technicians responsible for the circuits;• Opening, closing and escalation of calls between the technical and operators to avoid greater availability of the service;• Support Real Time CRN, notification of the massive problems that are occurring in the operations and control of Scheduled maneuvers to be performed on the network;• Monitoring of virtual links, and Netfone corporate network using Nagios and tools Critel

São Paulo

Network Operation for the Record, performing routine environmental monitoring systems, servers and links, AD routines, backup routines ARCserve and Backup-exec, capacity reporting plaine, management system Nagios and Cacti, answering call policies, SMS Anti-Spam, account management e-mail in Postfix

Barueri

Trainee Program in leased CPM SA where I was able to develop several functions which describe below:Functions: Assist in Projects - Working with the Project Managers, doing all the coordination for their execution, raising operating costs and equipment when necessary.: Project Leader - Coordinating internal projects requested by various sectors of the company, raising operating costs and equipment when necessary, being responsible for all of these processes.: NOC Operator - acting in the monitoring of communication links and servers, running basic settings on routers and switches.: Service Desk - Working Party on Care of field equipment maintenance and user doing Help Desk via telephone and remote.: Process Documentation - Documentation on Creating Process carried out in the Data Center with step by step to setup the same, if necessary, to implement ITIL practices for Service Continuity.: Data Center Operation - with Inventory Management Systems and Anti-Spam, and assistance to other routines when necessary. Being directed to execute the operation Projects.

Master Of Business Administration - Mba, Product Management E Business Agility

The course focuses on Product Management and Business Agility, to work on technology-oriented digital product projects with a mindset.

Tecnólogo, Gestão Em Tecnologia Da Informação

Activities and Societies: Projeto para criar e gerenciar uma Empresa com foco de atuação em Tecnologia da Informação

Ciências Da Computação