My primary responsibilities are selling mobile and landline services to business users, finding new potential customers and managing accounts of existing users.My duties included:◦ Analyzing customer needs,◦ preparing offers, proposing and concluding contracts,◦ presentation and sales of all the services from the B2B customer service portfolio,◦ meeting requirements of B2B customers for all services from the service portfolio,◦ coordinating and monitoring the implementations of contractual services with internal departments,◦ keeping up-to-date user records,◦ searching for new product solutions and additional services for large businesses,◦ proactive contact with existing users, notifying customers of planned and unplanned system disturbances,◦ problem-solving coordination with internal organizational departments in case of possible system disturbances,◦ market research and monitoring of trends in telecommunications services,◦ report writing and analysis.

Salesman in business unit Ljubljana- Consulting with existing and potential buyers- Coordination between different business processes in the company- Processing of subscription contracts and after-sales forms in Microsoft Dynamics CRM- Acquisitions and transfers of goods- Solving specific complex problems- Introducing students to the implementation of new work processes- Replacement of a manager of a business unit