Data Center infrastructure planning, implementation, and operations.DCIM and BMS development and implementation.

Responsible for troubleshooting device problems and enacting repairs on servers and network equipment in data center environment with use of Remedy trouble ticket system.Responsible for providing hardware/software maintenance on 24/7 live systems, Production, AWS, and EC2 hosts, and fast response to mission-critical, high severity problems and accurate and immediate resolution and replacement of server component parts, drives, routers, switches, Ethernet and fiber optic cables and cable management and optics.First line contact for all database, EC2, and AWS internal business owners.Breakfix and Rack and Stack server setup, maintenance and removal of legacy equipment on various equipment types including, Skagit, ZT, HP, Dell, Xen, Rackable, and Intel Servers and Cisco, Broadcom, and Juniper routers and switches.Familiarity with basic PC components/hardware: - HDD/SSD/Flash - USB/FireWire/eSATA, Network Connectivity Troubleshooting & use of Wiremap & Cable Testers, Experience with Connectivity testing / troubleshooting methodologies on copper & fiber cables, Asset entry and verification, Asset tagging of data center equipment, Labeling assets front & rear with device hostname.

Troubleshooting, upgrades, and repairs of systems and networks on small scale in person; with phone and IM based troubleshooting of system restoration and configuration on Windows XP, Vista, and 7.Backups and hardware upgrades to library and small business systems.Router configuration of Linksys, Netgear, Belkin Dlink and other brands.Troubleshooting small mobile devices such as laptops, PDAs, and iPods.Implementing and expanding home based wireless networks and providing support and troubleshooting.

Database entry

Data entry and structural management of large database using Mactive and Expance proprietary database systems. Creating the framework to enter newspaper ads and supporting end user/sales teams with ad entry procedure documentation and phone/email tech support. Troubleshooting and revising database framework, working as a team with multiple supervisors and keeping proper documentation.

Configured and installed Cisco switches and routers at Gas station/Convenience store locations.Programming, lab testing, installing and trouble shooting Ruby and Sapphire Gemstone systems as Point of Sale Terminals.