Learning Operations Manager Iii
Current• Led the implementation of the Behind the Smiles on-boarding program at site level accounting for the on-boarding of more than 2,400 associates and reducing site 0-14 day attrition level from 6.5% to 3.5%• Led SDC (Storage Distribution Center) content summit in Tempe, AZ as Inbound PPO team lead to revise, update, and streamline Umbrella training for new hires. SDC+ COLT forecasts an estimated on-boarding cost reduction of $3.1M annually through reduction in training hours spent via training content reduction, based on expected new hires in Q3 and Q4 2023• Chaired change implementation group to standardize manager on-boarding at Amazon Kariba sites, reducing site orientation variations to zero. • Designed and organized the training for network sort implementation to the Storage Distribution Center network, resulting in significant cost reduction for downstream partners.• Led network training for Collision Avoidance Technology (CAT) installed on order pickers. • Introduced and led site-level efforts to achieve Platinum level status for the city of Dallas Green Business certificate, making FTW8 one of only two buildings in the metroplex to achieve the highest status.