Gregory Berger Email & Phone Number

Denver County, Colorado, United States

Regional Finance Training Specialist for Company's 12 Retail Stores Servicing Colorado & Oklahoma.Training encompassed: >Financial Services Products.> Tablet & System Training. > Consumer Relationships. > Phone Technique Skills.> Tela-Marketing Skills.> Consumer Lead Management & Follow-up.> Closing the Sale Techniques.

Denver Colorado

• Originated, Pre-Underwrote, Packaged, Serviced & Funded Mortgage Loans for KB Homes new home communities in the State of Colorado.• Conducted informative presentations to KB Homes Sales Team, resulted in increased knowledge and respect within the team.• Provided superior customer service to builders clients, through industry education, guidance of the home buying process and product knowledge, resulted in gained client trust, respect and loyalty. • Origination of quality mortgage loans, insuring that all loan files fell within Conventional, Jumbo, FHA & VA Federal Underwriting Guidelines. • NMLS Held in the State of Colorado.

Greater Denver Area

• Originated, Pre-Underwrote, Packaged, Serviced & Funded Mortgage Loans for Builder’s Homes in States that I held Licenses.• Attained 91% Customer Service Score, by providing superior client service.• Accomplished 90% Retention Rate by providing superior customer service, follow through and product knowledge.• Achieved highest call answer rate in the company by providing superior customer service.• Maintained a 92 -103 Average Pipeline, $305,000 Average Loan Amount, 96 Funding’s YTD as of 09/30/2016.• Loan Origination insuring that loan files fell within Conventional, Jumbo, FHA & VA Federal Underwriting Guidelines. • NMLS Held in the States of Florida, Michigan & Indiana.

Greater Denver Area

• Expanded and Establish, bank relationships with local businesses for their business banking and personal banking needs.• Serviced bank consumers with business, personal loans, mortgages, along with their day to day business & personal needs. • Conducted informative presentations to local businesses, marketed bank business products and services. • Origination of quality mortgage loans, insuring that all loan files fell within Conventional, FHA & VA Federal Underwriting Guidelines. • Provided superior service to all consumers.• NMLS Held in the State of Colorado.

Greater Denver Area

• Worked with Managing Broker Coldwell Banker Residential to re-establish brand and capture rate to bring Loyalty to PHH.• Increased loyalty and capture rate by 34% by re-establishing brand recognition with both team members and customers through relationship building and training. • Teamed up with Century 21 Alliance Franchise Owner & Sales Team to develop Franchise to Top 10 Franchise’s 3 years in a row nationwide, increased capture rate 24%. • Team Building with Managing Brokers and agents to increase the conversion of local, relocation and Internet leads of qualified buyers, resulted in creased pull-through of funded transactions.• Established & implemented Marketing Campaign targeted to C-21, ERA & Coldwell Banker Realtors, Managers & Local Builders. Resulted in increased name recognition & capture rate. • Expansion of company’s brand name recognition company’s financial products, services and market share. Guest Speaker, Training Presenter of industry education related topics, informative presentations to business owners, sales team, associations and consumers.• Loan Origination insuring that loan files fell within Conventional, Jumbo, FHA & VA Federal Underwriting Guidelines. • NMLS Held in the State of Colorado & Florida.

Hernando County Fl / Orange County, Ca

• Established two profitable production branches, hired, trained production and operation team, consisted up to 7 external, 2 internal sales consultants and 4 operational team members. Hired, Trained Production & Operation Team Members including an Underwriter.• Increased production to an average $16.1 Million per month and in branch #2 to an average $18.7 Million per month from Realtor and Builder Business Partners. • Increased personal production from Realtor’s and Builder’s resulted in average loan funding of 16 Units at $4.2 Million per month.• Implemented corporate culture, branch policies and procedures, developed regional business, marketing, advertising Plan, resulted in a positive, productive work environment, decreased turn over. • Guest Speaker, Training Presenter of education industry related topics, consumer target marketing, brand recognition, relationship networking and service to Real Estate & Builder Associations / Offices, resulted in increased market share.• Responsible for all branch reports. Reviewed and signed off on all documents prior to warehousing. Ensued branch compliance fell with in all Federal, State Guidelines.

Irvine, Ca

• Consultant for local Developer to implement and develop business strategies for Fully Automated Automobile Wash, Up Scale Detail Center, Automotive fueling Station, Deli and Boutique Retail Store. • Worked Closely with OSHA, AQMD, County Health Departments, Local Labor Boards and Shell Oil Company to establish and maintain mandated standards. • Established and implemented training programs for management, supervisors and general labor which included the development of job descriptions, responsibilities, policies/procedures and customer service programs. • Maintained company overall profit margins based on Performa. • Enhanced Revenues controlled operating expenses along with labor cost to increase profit margins and cash flow of operations. • Developed a referral program with surrounding retail operations and Up Scale Auto Dealerships. Resulted in increased name recognition, business/profits for developer retail locations.

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Associate’S Degree, Business, Management, Marketing, And Related Support Services