Officer, Senior Operations Analyst
Charlotte, North Carolina, United States
Responsible for technical systems support for LSBO (Loans Serviced by Others) Operations group and other business partners. Extensively interact with internal and external contacts to identify, research, analyze and resolve complex problems. My current responsibilities include loading data files into SOR (System of Records) for processing, ensure secure file transfer protocols and maintain data quality checks. Other tasks include integrating IT and business through aligning business requirements with SharePoint functionality while supporting day to day digital content management. Employ SharePoint Designer and InfoPath to implement custom workflows, dynamic forms, data-driven web parts and optimizing business processes. Employ Sharegate migration tool to migrate SharePoint 2007 to SharePoint 2010. Oversee SharePoint environment such as development and deployment of website collections, security matrix, custom lists, and libraries.