• Collaborated as part of a team to process $1 billion in consumer direct refinances in Nov 2017.• Managed a consistent pipeline of an excess of 100 consumer direct refinance loans worth over $40 million. • Pilot tested mortgage processing systems, giving feedback for process improvement.• Acted as a go-to resource for teammates regarding difficult system issues.• Assisted in training new team members in best practices and how to operate systems efficiently.

• Managed, coordinated, and tracked all maintenance activity for 24 AH-64E Apache Guardian Attack Helicopters.• Coordinated with civilian repair facility to ship, track, and repair $500,000 worth of classified equipment resulting in 12 helicopters returning from non-mission capable status to fully mission capable status, increasing operational readiness.• Cultivated working relationships between civilian systems representatives and supporting Army units establishing the flow of information and receive timely support.• Established work order tracking program for internal and external work orders resulting in streamlined maintenance and a passing rating for an Aviation Resource Management Survey Inspection.• Increased overall unit readiness rating over the course of six months.

Armament, Electrical And Avionics Systems Repairer for OH-58D Kiowa Warrior Helicopter• Managed a team of personnel.• Collaborated to bring the company drivers program from 67% to 100% and received a commendable rating on inspection. • Performed over 1,000 hours of scheduled and unscheduled maintenance on OH-58D(R) Kiowa Warrior Helicopters.• Maintained aircraft armament/missile systems and components. Performed operational checks, ammunition loading/unloading and weapon subsystems configuration changes for fire control systems. Tested, troubleshot and repaired test sets and diagnostic equipment.