Gregory Cane Email & Phone Number

Newport Beach

Support technician tier three and project management. My responsibilities were to upgrade networks and strategize a proposal on an execution. Lyon Living currently manages thirty eight properties and each property can have two to five different circuits. Analyzing our information technology capital investments to determine what is needed for the best productivity. • Acquisition of 7 new properties that required completely new network infrastructure • Managed our entire VoIP phone system and the lead technician for the new VoIP system of Mitel • Lead technician of Apple products and reorganized the devices with security upgrades of approximately 231 devices • Site surveys and recommendations on how to improve network productivity

Long Beach Unified School District

• Cisco router and switch configuration• TFTP services for startup projects• Knowledge of OSPF, EIGRP, TCP/IP, IP Routing• Strong communication skills and project implication• Installed telecom equipment and troubleshoot• Installed network equipment as specified: ex. Cisco 3750, 4506, 6509• Configured and installed 802.11 wireless access points• Experienced WLAN/LAN, FTP, DNS browser-based applications• Conducted site surveys, design and detailed documentation of equipment • Configured desktops and laptops to LAN standards• Experienced with VoIP and SIP protocol • Understanding of VPN, BGP and MPLS

Los Angeles, Ca

• NOC technician in Los Angeles and Commerce CA• Knowledge Windows XP, Windows7 and Apple operating systems• Provide support for end-users with desktop, printer, email, mobile devices and remote support• Installed Software, Microsoft Office Suite and antivirus programs • Hands on experience troubleshooting wireless devices• Assist IT staff with daily administration tasks and ongoing projects• Installed Software, Microsoft Office Suite and antivirus programs • Analyzed, diagnosed, and troubleshoot issues from remote access• Planned projects and coordinated co-workers out of state • Installed various operating systems and applications• Installation of AP’s, Routers, Switches, Wireless Controller • Software and hardware installation • Complex detailed documentation

Santa Fe Springs Ca

• Tax software and computer desktop support• Customer support via phone and email• Documentation in a ticket system• Assist with internet issues via phone