Managed the day-to day operations of a Security Dealer• Responsible for growing a $3.5 million security sales business.• Identify and resolve inventory needs, customer service opportunities and negative business conditions.•Develop the talent of the inside and outside sales staff to increase sales and customer satisfaction.

Managed the day-to-day performance of US aftermarket parts sales• Responsible for regular plants visits to build and maintain customer relationships.• Identify trends, develop action plans and initiate corrective action to meet sales goals.• Develop and implement a sales and marketing strategy to help grow aftermarket parts sales.

Manage the operations at a Gypsum Specialty Dealer.Manage assests of $20 million and sales of $10million/year.Maintain customer relations and implement marketing strategies for developing new customers.Supervise 14 employees, including sales staff and union delivery and operations personnel.Responsible for safety compliance and training of all staff, including safe dellivery practices.

Managed the inside sales group for a Gypsum Specialty Dealer.Managed 6 employees, focusing on inside phone and counter sales.Developed incentive programs for the sales staff to reduce excess inventory.

Oversaw the sales in the St. Louis Metro and Central Missouri regions through Gypsum Speciatly Dealers.Responsible for all sales and customer complaints for the region.Utilized as a technical resource for all customers based upon my manufacturing background.Worked directly with architects to educate them on USG products and helped specify those products.

Managed all maintenance and gypsum rock processing operations in a world-class wallboard facility.Responsible for all plant capital projects, plant assets worth $50 million and a $2.5 million maintenance budget.Managed 44 employees, including manufacturing engineers, foreman, supervisors and shift operators.Managed and directed all aspects of rock prcessing and implemented a new computerized preventative maintenance system to reduce costs and optimize operational efficiences.

Oversaw all aspects of the plant's Quality Department focusing on quality, safety and cost goals.Developed and maintained plant quality programs used to increase product quality.Managed 11 employees, including spervisors and shift operators.Developed and maintained relationships with plant personnel, sales staff and customers in the US and internationally in order to effectively resolve both internal and exteranl complaints.

Served in various Engineering roles with increasing responsibilty.Managed a team of 10 employees, focusing on safety, quality and cost reduction oportunities related to raw materials.Managed a $2 million capex project to retrofit an existing ceiling tile forming machine.Developed relationships with external suppliers to maintain current raw material suplies, while adding new vendors to prmote competition and reduce costs.