Assist with help desk tickets. Rectify problems with PC software and hardware components; provide support to desktop operating system, peripheral components and application software. Troubleshoot complications with network.

Utilize a large variety of sensitive databases to research people, locations and organizations of interest. Regularly conduct data mining from bulk data repositoriesCompile biographical, financial and telecommunications data of significance to provide a basis for new cases and supplement ongoing cases. Integrate data into numerous diagrams for analytical consumption.Create and coordinate reports, memoranda and other correspondence for various offices and US Government entities. Participate in multiple meetings, many with high level officials and other Intelligence Community partners, to provide updates, strategic brainstorming and information exchanges on various leads and ongoing cases.Monitor several databases on a constant basis for activities of interest.Serve as a liaison between various branches, assisting with information sharing between branches. Maintained knowledge of the processes through which various civilian and military nuclear-related devices might be created, including nuclear reactors and missiles. Provided information on potential nuclear threats and related WMD information. Collaborated with partner agency officials within the Intelligence Community on sensitive projects and managed access to project equipment and data.Maintained and coordinated access to compartments of specialized, sensitive information.

Provided support to several facets of a US government counterterrorism program contributing to the Intelligence Community. Performed research and analysis on terrorist-related data, and authored reports adhering to tight timelines and strict quality guidelines. Conducted Boolean searches of numerous US government and open source databases for research purposes. Investigated over 1000 individuals using these resources and compiled data into reports. Analyzed and validated data contained within search results. Authored and proofed several hundred analytical reports. Tracked and coordinated reports through various offices to ensure data was released to other US Government entities as necessary. Managed a ten-member team, controlling the daily workflow of analysts. Assisted with the completion of all related administrative work, such as responding to inquiries, approving time cards and conducting formal reviews of analysts. Worked as a mentor for new analysts. Assisted in the training of over 25 individuals. Conducted reviews of new trainees and proofread the work of other analysts. Participated in regular weekly team meetings to discuss project issues, updates and contributions to the ongoing improvement of processes.

Presidential Protective Division (PPD); Protected the President, First Lady, Vice President, visiting foreign heads of state and over 150 White House staff and employees. Determined access to White House grounds and complex. Traveled throughout the United States, often on very short notice and worked with local police to safeguard the President’s motorcade and official engagements.Trained extensively in Sig Sauer P229 .357, MP5-A3 submachine gun, Remington 870 police mag 12 gauge, ASP baton and oleoresin capsicum (OC) spray.