Gregory Chance Email & Phone Number

St Petersburg, Florida, United States

• Establish, review and continuously update IT procedures, risk management plan and security protocols.• Enforce and perform ongoing HIPAA and PCI compliance audits related to IT systems. Maintain HITRUST standards on hospital connected devices.• Led the selection and transition to a cloud based EHR system to replace legacy on-site server implementation.• Perform regular implementation of new assets, upgrades, updates, backups, maintenance and security checks to office desktops, servers, tablets, VoIP phones, printers, routers, switches, NAS units and other network related devices.• Migrated from on-site MS Server 2012 R2 to Azure cloud environment with the implementation Microsoft 365.• Small team management and mentoring.

St Petersburg, Florida, United States

• Evaluate IT needs. Formally submit recommendations within budget and implement based on value and need.• Created and managed a small technical support team with SpiceWorks ticketing system for internal and external users. • Managed separate office locations with Cisco networking products and remote users via VPN clients. Used Active Directory and Group Policies to enforce security protocols.• Liaison to third party software and hardware partners. Responsible for contract negotiation and purchasing.• Applied for and renewed PACE AGD accreditation every 3 years. Allowing for the issuance of dental CE credits via in person and online seminars.

The Piper Clinic

• Managed local domain run on multiple MS Servers. Updated Active Directory and implemented Group Policy Objects to maintain a secure network.• Handled the transition from a PBX office based phone system to cloud hosted VoIP service. Cost reduction of over 50% and eliminated constant troubleshooting and system outages on site.• Managed and updated multiple dynamic websites via cPanel, plain HTML and/or ASP.Net• Resolved issues for local IT assets - Windows based OS environment, hardware malfunctions/replacement, networking/domain settings, and user settings.

Master Of Science - Ms, Management Information Systems, 3.97 Gpa

Bachelor Of Science - Bs, Management Information Systems, 3.87 Gpa