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Gregory Clarke is listed as Open to new opportunities in financial services/governmental roles. based in Manchester Area, United Kingdom. AeroLeads shows a work email signal at sky.com and a matched LinkedIn profile for Gregory Clarke.
Gregory Clarke previously worked as Affordability Assessor at Huntswood and PPI Data Gatherer at Brightpool. Gregory Clarke holds Master Of Arts - Ma, Early Modern History, Merit from University Of York.
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AeroLeads found 1 current-domain work email signal for Gregory Clarke. Compare company email patterns before reaching out.
Open to new opportunities in the North West.
Listed skills include Oral And Written Communication Skills, Analytical Skills, Research, Teamwork, and 11 others.
A career timeline built from the work history available for this profile.
Liverpool, United Kingdom
-Provided telephony assistance to customers experiencing financial difficulty servicing their credit card. -Conducted affordability evaluations and set up suitable payment solutions.-Supported vulnerable customers as well as individuals classed as being in ‘persistent debt’.
Stockport, United Kingdom
-Investigated whether customers possessed a Payment Protection Insurance (PPI) policy on a variety of financial products (credit cards, loans, mortgages) held with the Bank.-Relayed my findings back to the customer and arranged for a mis-selling review to then take place.
Manchester, Greater Manchester, United Kingdom
-Serviced customers in a variety of ways to support the day-to-day management of their account: processing payments, offering advice in relation to Bank processes, dealing with ad-hoc banking requests.-Provided telephony support to customers seeking assistance in their efforts to download the Bank’s streamlined banking application.-Demonstrated technical expertise to troubleshoot any issues customers were having in their use of the application and offered instruction on how to resolve problems in this regard.
London, United Kingdom
-Assisted existing clients with their use of the company’s funding database, *Research Professional.-Created bespoke training materials (including electronic publications) to instruct and advise clients on how to use the funding database most effectively.-Cultivated relationships with new and existing contacts to increase client loyalty and retention.-Organised and delivered training events on how to effectively use the service.-Provided efficient post-sales support including: account management, on-going client training, and ad-hoc technical issue resolution.-Undertook regular visits overseas to meet new and existing clients whilst working autonomously.
Warrington, United Kingdom
-Ensured a high level of consistency concerning the resolution of customers’ complaints was maintained on a daily basis by complaint handlers.-Undertook call-listening and letter review exercises probing for errors in grammar and content.-Evaluated the outcome of complaints in line with in-house guidelines and procedures.-Re-opened cases where a complaint handler had previously reached an inaccurate decision.-Up-skilled colleagues relating to the correct regulation and process.
Warrington, United Kingdom
-Liaised with the Financial Ombudsman Service (FOS) to reach an outcome agreeable to both Barclays Bank and the customer; in turn applying the Bank’s principle of ‘Treating Customers Fairly’.-Developed a specialist knowledge of various financial products and procedures.-Produced clear and concise written documentation addressed to the FOS for review.-Worked autonomously to resolve a targeted number of complaints each day.-Collated information from customers over the phone; asking questions to fully understand their grievance.-Gathered information to uphold or reject a complaint; collaborating with other departments to understand the Bank’s practices and processes.-Provided financial compensation to customers where a breach of conduct was identified and detailed the rationale behind this decision through a bespoke letter.
Warrington, United Kingdom
-Resolved complaints relating to credit cards, overdrafts, and mortgages.-Dealt with these grievances within a regulatory timeframe.-Produced a Final Response Letter addressed to the customer detailing my decision and thought process.
Warrington, United Kingdom
-Provided administrative and clerical support to the project.-Maintained accurate records of information on electronic and hard-copy filing systems.-Liaised with senior Deloitte staff to offer feedback on set procedures.
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Gregory Clarke is listed as Open to new opportunities in financial services/governmental roles..
AeroLeads has found 1 work email signal at @sky.com for Gregory Clarke.
Gregory Clarke is based in Manchester Area, United Kingdom.
Gregory Clarke has worked for Huntswood, Brightpool, The Curve Group, *Research, and Diana Duggan Associates.
You can use AeroLeads to view verified contact signals for Gregory Clarke, including work email, phone, and LinkedIn data when available.
Gregory Clarke holds Master Of Arts - Ma, Early Modern History, Merit from University Of York.
Gregory Clarke is listed with skills including Oral And Written Communication Skills, Analytical Skills, Research, Teamwork, Presentations, People Skills, Time Management, and Credit Cards.
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