Gregory Clemens Sr. Email & Phone Number

Greater Philadelphia Area

Philadelphia, Pa

TechWorks – Experiential and Project-Based IT Support Training Initiative Excelled within an intensive 250+ hour training program that builds relevant and immediately applicable IT support skills through a wide ranging and innovative curriculum Received one-on-one mentorship from an expert IT professional and tech entrepreneur who has more than 15 years of technology support experience Earned 4 industry-aligned certifications, including CompTIA A+, CompTIA IT Fundamentals, Mac Integration Basics, and IBTA Business Communication; pursuing advanced networking training Immersed in and acclimated to a results-driven and customer-focused organizational culture, which includes high performance expectations, rigorous standards, and a team-based approach Absorbed a wide ranging and relevant IT support curriculum, including break/fix, hardware installs and repair, OS support & installation, networking, security, mobile devices, virtualization and more Recognized as a top-performing technician trainee who maintained a perfect attendance and punctuality record, and passionately dedicated 25+ hours of extra study time after class each week

Maple Shade, Nj

System Administrator Increased the uptime and security of enterprise systems and workstations, so that technology disruptions were minimized and end-users had consistent access to their data and platforms Ensured smooth business operations by installing, upgrading, maintaining, configuring, and monitoring a wide range of software and hardware for 150+ end-users Professionally delivered results-focused technical support and service to internal customers over-the-phone and at their desk, so that issues were immediately resolved for the long-term Responsible for critical data backup and recovery across the organization, and developed plans to ensure that data was available and safe despite the nature or cause of an outage or loss Accurately established and maintained local and wide area networks, including the installation and setup of mid-range server hardware and software

It Google Support Professional Jets, It Google Support Professional Jets Certification

Comptia Network +, Comptia Network + Certificate Of Completion

Computer Technology/Computer Systems Technology

Activities and Societies: CompTiaCompTia ITFundamental, CompTia A+, Mac Integration Basics, and Business Communication (All Certifications)

Education record

Associate Of Science (A.S.), Data Processing And Data Processing Technology/Technician