With over 15 years of experience in aerospace engineering and services, I have developed a strong expertise in operations, process improvement, and system integration. I have led and supported multiple projects related to the design, development, test, and product support of commercial and military aircraft engines, delivering high-quality solutions to complex customer problems.As a Senior Customer Program Manager at GE Aviation, I was responsible for managing the services P&L for over $1B of revenue, overseeing the contract execution, customer satisfaction, and operational excellence for a portfolio of global accounts. I collaborated with cross-functional teams, external partners, and stakeholders to ensure alignment, communication, and coordination of the service delivery. I also implemented best practices, tools, and methodologies to optimize the performance, efficiency, and profitability of the services operations.