Gregory De Four Email & Phone Number

A Strategic Information Technology and Customer Support professional experienced in the implementation of the ITIL management framework, with a Bachelor of Science Degree focused in IT, Programming, and Security. I am currently pursuing an MSc. degree in International Business Administration with MIU City University Miami. I am passionate about continuous learning and professional growth which is evidenced by a stellar track record and refining of my key focus areas: Management, Customer Support, Programming, Cyber Security, Strategy & Operations, Administration, Web Development, and System Maintenance.As a Customer Support Manager, I trained several new engineers, and customer support team members, and expanded the company’s sales by 22% to 30% yearly. This was accomplished through rapid customer networking and implementing customer service improvements. We became very competitive in the market due to our push for excellent, and exceptional customer support.Academically, I stood out among my peers, scoring within the top 5% of my class. At school, I dedicated a lot of time to freely assisting students, and later continued to support the students enrolled in the BSc program at my college, providing advice, support, and inspiration.I have a very positive attitude and I embrace all challenges and encourage collaboration between colleagues. I’m a team player. I’ve worked in numerous groups and gained a wealth of experience, demonstrating excellent teamwork and a high level of cooperation even in very challenging situations. I have a passion for technology, and I thrive in an environment that allows me to learn, adapt, and continue to grow. Notwithstanding my capabilities, I am never complacent and I’m a punctual and hardworking individual.

Listed skills include Microsoft Office, Microsoft Excel, Powerpoint, Project Planning, and 2 others.