Gregory Denny Email & Phone Number

Phoenix, AZ, US

Phoenix, AZ, US

• Key management accountabilities such as planning/forecasting, vendor performance evaluations, annual project objective settings.
• Analyze data to determine the feasibility of buying as well as, establishes price objectives for contract transactions. Provides team and management with insight into competitive pricing as appropriate.
• Streamlining and continually improving current processes within scope of practice.
• Negotiating professional business service agreements.
• Establishing and fostering relationships with key suppliers.

Phoenix, AZ, US

• Responsible management of hotel commission collections, hotel billing, and accounts receivable support. Control headcount by utilization reporting.
• Prepare and completes action plans, implementing production, quality and customer service standards by resolving problems, completing audits, identifying customer service trends, identifying system improvements, and.
• Objectively communicate with other departments internally as necessary to make certain customer expectations are met. Departments include but are not limited to Sales, Marketing, IT, Human Resources, Accounting, and.
• Foster out of office coverage, manage hotel vendor relations, and hotel contract/service level agreement management. Ensure customer satisfaction by prompt and proper resolution of questions, and escalated issues when.

Phoenix, AZ, US

• Facilitate the processing of federal financial aid to ensure compliance with established regulations, policies, procedures, guidelines, and ethical standards.
• Evaluate student accounts to explore solutions that assist students in attaining their educational goals
• Coordinate the resolution of past due balances under established guidelines through direct contact with students.

Phoenix, AZ, US

• Maintained awareness of changing market conditions in order to provide support to co-workers, faculty, and student who are in need of assistance.
• Built rapport with students and faculty in order to provide them with world-class technical assistance with various computer hardware and software problems.
• Utilized the tools provided to maintain a 97% schedule adherence and a 90% quality assurance rating.
• Consistently recognized as top performer as determined by department performance metrics such as resolving customer issues on the first call, advisement accuracy, and average service time

• Effectively managed contract negotiations with customers and financial institutions.
• Consistently met monthly sales quotas.
• Built a professional reputation which lead to superb client relations.

• Introduced new products into a specialty market and conducted different marketing strategies.
• Met daily quotas while supervising other sales associates and monitored inventory.
• Dealt with large amounts of cash; prepared and transmitted bank deposits.
• Qualified leads; assessed needs and recommended solutions for customer issues; negotiated and implemented pricing and contracts.

Master'S Degree, Management Information Systems, General

Bachelor Of Business Administration (Bba), Global Leadership

Associate Of Arts And Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration

Education record